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"Clean room, friendly staff "

"Kitchen was more than adequate for a one night stay. Front desk staff were very helpful."

"They just had some remodeling going on the way to the pool area but still no biggie (at least the pool was open for my grandkids) they had a blast! No breakfast due to new management (waiting on their license) but we found a great place called Marty’s. "

"The receptionist at the front desk was extremely helpful and nice. The room is very clean and very nice. "

"My daughter and I absolutely love the Hyatt in Braintree. We are always treated well and it is absolutely one of our favorite hotels to stay at."

"Clean "

"Hospitality , especially Valet service. "

"We have stayed here a couple times and we love it. The hotel rooms are very unique. Our first stay our balcony overlooked the indoor pool which we had never seen before. This last stay was just to get away to relax and do some shopping. We loved that our sliding glass door went right into the lobby area. Dinner and drinks as well as breakfast the next morning were just a few steps from our slider. Our room was very nice and beds were comfortable. We couldn't hear any noise from the lobby. I don't normally like hotel food but the food was delicious. Our bartender on 12/5/25 was wonderful. We enjoyed our conversations with him. He is a great bartender and person. He made us feel very welcome. My only suggestion to the hotel would be to keep the pool area warmer. It was quite chilly when we got in and out of the pool. Bring a bathrobe with you if you plan on taking advantage of rhe heated pool in winter. We look forward to going back again "

"Parking was easy room was nice and clean but not every floor has ice and the heater/ac was load every time it turned on."