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"It's ok for a budget hotel. AC works, cold breakfast only, great shower pressure! key cards demagnetise and need to be reset every now and then. Had to reset room cards twice and was never asked to confirm my identity, could have said any room number. Staff is nice and polite though, just needs more due diligence. Room naturally are small with a tiiiiiiiny restroom. Shower cabin opens into the room, so if you are staying with a kid or teenager, showering descreetly requires some towel logistics. No power outlet next to beds, kind of ineffecient when you need to charge a phone or laptop. Looks clean throughout. No amneties in the room, other than 2 sink glasses and all-in-one cleaning gel, but a kettle can be requested at the reception. 5 min walk from Sheffield ICE and Sheffield Institute of Sport Arena."

"Great value, lovely setting, wonderful stay. Wish the service in the restaurant matched everything else, but looking forward to visiting again. A gem!"

"Great hotel, love it, love it, love it! Great facilities i.e. pool, sauna, rooms, bar, gym, toilets. Price competitive to others in the area. Quiet, clean, lovely beds and carpets, great views and central to restaurants. Only thing to improve is to have breakast a bit ealier, otherwise, great hotel, super recommended and will stay again for sure."

"I thought the price was far too expensive for the overall quality of the hotel. It was clean and tidy, but the room was very basic and the breakfast wasn't that good."

"Great central location, rooms are spacious and modern, beds comfy."

"Very easy "

"Very basic. Hotel room wasn’t what I thought it would be. There were hardly any plug sockets and everything was hard work for example the kettle situation was very faffy. Also the bathroom fan was so loud. Bed was comfortable but it just didn’t live up to expectations. The foyer was very meh! I arrived on a Sunday and there was no food available so I had to Deliveroo. Not what it appears to be online."

"The staff were friendly and the amenities including the pool were great. However, the beds were extremely uncomfortable and the pillows were so unsupported meaning it was difficult to sleep each night. Also, during breakfast the drinks and some foods were always empty meaning you’d have to ask and wait for contents to be refilled/ replenished. There was also a private event going on which meant the bar inside the hotel couldn’t be used."

"We stayed at the Mercure for one night when attending a wedding at the Town Hall which was literally opposite the hotel. We were a bit worried after reading some of the reviews on here, but we found our room (Privilege Room 511) to be clean, in good condition and well furnished. If you looked closely there were areas around the edge of the room and behind the door in the bathroom which could have been hoovered better, but that's the same in any hotel. We were also missing the bottles of water but that wasn't the end of the world and I'm sure we could have asked for them if needed. Breakfast was good with both continental breakfast and a limited cooked breakfast. Standard check out of 12pm was really useful with plenty of time to get ready in the morning. Only one lift was working so it was quite busy with a bit of a delay but it wasn't an issue and we could always use the stairs. The Q car park was within easy reach. We would definitely stay here again."