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"Beautiful hotel, excellent location, and the staff was incredibly nice and so helpful! Highly recommend!"

"Amazing hotel seems more like a 5-star. "

"This is the most beautiful old hotel right in the old city. I had a little trouble finding it as you have to pass through the barriers to get access to the old city. Looking at Google maps, I mistakenly thought access was on the main road. Hristo, the owner, had registered my car details so I was waved through the barrier with no problem. I arrived 15 minutes after the receptionist was supposed to leave but she waited for me. They've gone to a lot of effort to reflect the character of the old city. I was only there one night but will make sure I return as it was beautiful. Don't expect an elevator as it's an old building. "

"All the staff were friendly and helpful. The hotel's owner, Konstantin Kostov, was particularly impressive. Always there, it seemed, and he also gave an excellent talk about the Roman baths underneath the hotel. Whatever I asked of him, he always went the extra yard. Any criticism? I had to work hard to come up with one: the fridge in my room was not cold enough!"

"Helpful staff; very modern and clean; great location"

"Отель 4* , не в центре, расстояние до старого города примерно километр. Отличная большая комната, отличный завтрак. В отеле есть приятное кафе, хороший выбор пирожных. Очень приятный персонал. Бесплатная подземная стоянка. Рекомендую."

"A real gem. Staff extremely friendly. The design of the hotel is beautiful, the design of the rooms is spectacular. "

"Excellent breakfast. Gluten free and dairy free products available at breakfast. Large room with a large bathroom. Food at restaurant is clearly labelled with allergens. We ate atthe restaurant three times. Food was always good and well presented using fine ingredients. The whisky room ambiance was very cosy with a large wood fireplace heating the room. "

"Absolutely wonderful hotel. Morden, a lot of natural light, very good restaurant right next to the hotel. Breakfast is fantastic. Stuff is nice, respectful and helpful. Beds are comfy, mattress are firm. This hotel is truly great!"