"Everything about the hotel and health club were great except the petty towel argument going on between the 2.
The receptionist told us what facilities we could use but didn't advise us to take our room towels with us. If you don't take them, you have to pay £2 to hire one or walk back and get them.
The spa receptionist then told us about the towel argument and history. As a customer, I didn't need any of this, I just needed a towel.
We then carried our wet towels back to our room and asked reception for some dry ones to use in the room shower."
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