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"The best thing about this property was the staff, all were great, but one Zara was exceptional. Zara made our stay and others in my extended families stay notable. She took care of us from check-in to check-out, especially my grandnieces with special treats. Listen up Village Hotel Management, you have a gem in Zara and her customer service skills and empathy for guests should be taught to all staff. On this trip I stayed in six hotels from London to Paris to Amsterdam, but I can say that the Village Hotel stay was the second to none because of Zara. "

"Lovely hotel, everything was great. Our shower in the room was broken but they fixed it promptly"

"Was a fantastic little spot next to the river Avon. The staff were always helpful and friendly. The food in the restaurant was delicious. "

"Nicest Holiday Inn I’ve ever stayed at"

"Really enjoyed our stay here. Room was lovely bar a very large dark dirt mark across one of the chairs. Great location and so quiet despite being so close to the main road! Slightly disappointed by the diner as when we got there half the menu was not available due to not having enough ingredients. Other than that would highly reccomend this hotel for a staycation "

"Nice location and very tranquil "

"It was nice comforting stay, friendly staff and good service"

"The bed was very comfortable and the room clean and spacious. We enjoyed the breakfast."

"A beautiful and elegant setting, super nice staff, excellent food. We felt very special for our anniversary! Chef even prepared a full breakfast bag for our early morning tour!"