Riad Palais Azukar

Property class: 3

Choose dates to view prices

Located close to Jemaa el-Fnaa and Le Jardin Secret, Riad Palais Azukar provides free continental breakfast, an adjacent golf course, and a casino. Indulge in a body treatment, a hot stone massage, and aromatherapy at Azukar, the onsite spa. The on-site restaurant offers breakfast, lunch, dinner, and light fare. In addition to a nightclub and a poolside bar, guests can connect to free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite, Ensuite, Executive Level

A bedroom with a bed, a nightstand, a wall-mounted artwork, and two wall sconces.

Family Suite, Ensuite, Executive Level

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room, Non Smoking, Pool View

A room with two beds, red walls, a painting, and a window with curtains.

Superior Double Room, Non Smoking, Pool View

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

A dimly lit room with a textured wall, a bed with a red pillow, and a table lamp with a patterned lampshade.

Classic Double Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (Anex)

An open doorway leading to a room with a blue carpet and a white wall.

Standard Double Room (Anex)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Triple Room, 3 Twin Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Superior Quadruple Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Located in Medina, a neighborhood in Marrakech, Riad Palais Azukar is next to a golf course. Jemaa el-Fnaa and Menara Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Le Jardin Secret and Majorelle Garden. Traveling with kids? Consider Menara Gardens, or check out an event or a game at Royal Tennis Harti. Visit our Marrakech travel guide
View more Riads in Marrakech
Map
84 Derb Lala Chacha, Douar Graoua, Marrakech, 40000

What's nearby

  • A courtyard with a fountain, surrounded by lush greenery and traditional architecture.
    Bahia Palace
    5 min walk - 0.5 km
  • A bustling square with a prominent tower, surrounded by traditional buildings and palm trees.
    Jemaa el-Fnaa
    7 min walk - 0.6 km
  • A courtyard with a tiled pool, a gazebo, and lush greenery.
    Le Jardin Secret
    13 min walk - 1.1 km
  • Dar Si Said Museum
    2 min walk - 0.2 km
  • Souk Semmarine
    10 min walk - 0.9 km

Getting around

  • Marrakech Central Station
    18 min drive
  • Menara Airport (RAK)
    21 min drive

Restaurants

  • Iraki Shawarma
    9 min walk
  • Mö-Mö
    10 min walk
  • La cantine des gazelles
    6 min walk
  • Henna Art Café
    8 min walk
  • Le Tanjia
    10 min walk

About this property

Riad Palais Azukar

  • Family-friendly riad near Jemaa el-Fnaa
  • Near Le Jardin Secret and Koutoubia Mosque, Riad Palais Azukar provides free continental breakfast, an adjacent golf course, and a casino. Indulge in a body treatment, a hot stone massage, and aromatherapy at Azukar, the onsite spa. The on-site restaurant offers breakfast, lunch, dinner, and light fare. In addition to a nightclub and a poolside bar, guests can connect to free in-room WiFi.
  • Other perks at this riad include:
    • An indoor pool and a children's pool
    • Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
    • Coffee/tea in the lobby, multilingual staff, and wedding services
    • Luggage storage, concierge services, and tour/ticket assistance
  • Room features
  • All guestrooms at Riad Palais Azukar include comforts such as 24-hour room service and premium bedding, as well as perks like furnished patios and air conditioning.
  • Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries

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Frequently asked questions

Does Riad Palais Azukar have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Riad Palais Azukar pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Riad Palais Azukar?

Check-in end time: anytime.

What time is check-out at Riad Palais Azukar?

Check-out is at 11 AM.

Does Riad Palais Azukar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per vehicle applies.

Where is Riad Palais Azukar located?

Located in Medina, this family-friendly Marrakech riad is within a 10-minute walk of Dar Tiskiwin Museum and Jemaa el-Fnaa. Koutoubia Mosque and Le Jardin Secret are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Riad Palais Azukar Reviews

5.6

5.2

Cleanliness

9.0

Location

6.0

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Volveria

Es un Riad sencillo, pero tambien hay que tener en cuenta lo que vale.Que sepas que no vas a un hotel cinco estrellas gran lujo, tampoco te lo cobran. El chico que nos atendio fue muy amable y super educado. Cuando llegamos con el taxi, como no se puede entrar por el callejon, vino a buscarnos hasta el taxi. Recomiendo llevar el telefono del Riad porque asi el taxista puede llamarle. El desayuno que te dan es super correcto. Cafe, te, creps, napolitana, pan, mermeladas, mantequilla y zumo de naranja natural. Para un fin de semana con amigos es un sitio estupendo ya que estas junto a la plaza en medio de la Medina. El ambiente del Riad era de gente joven y familiar. Por la noche no se oia ni una mosca, el descanso esta asegurado.
Stayed 3 nights in May 2018
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Accueil et personnel sur place irréprochable, très aimable et serviable .. le riad lui aurait besoin d une remise à neuf et d une remise en conformité . Robinet sdb cassé dans une chambre système WC HS , prise électrique arraché du mur , propreté passable..
Stayed 8 nights in Apr 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas professionnels

Réservation 3 mois avant le départ Arrivé au riad PAS DE CHAMBRES POUR VOUS voilà la cueille me proposer de changer dan un autre riad J'ai de la chance tomber sur une personnalité très gentille Pour les personnels de azukar rein pas de contact pas de excuses
Stayed 5 nights in Apr 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très mauvaise expérience avec cet hôtel!!

Nous sommes partis à Marrakech pour 3 jours et nous avions réservés cet hôtel sur internet via Voyages sncf.com. A notre arrivée une personne travaillant dans ce Riad nous à reçu et nous a servi un thé jusque là tout allait bien sauf peut être la très forte odeur de cigarette dans la cour...mais bon passons ce détail ce n'est pas le plus grave. Donc cette personne revient vers nous et nous informe que le Riad est complet...et que nous allons être redirigé vers une annexe équivalente à ce Riad située juste à côté. Et c'est la que les soucis ont commencés, car cette "annexe" se situait à environ 10min de taxi donc pas "juste à côte" et n'avait rien à voir avec le Riad que nous avions réservé car il s'agissait en réalité d'un tout autre Riad appartenant à d'autres personnes et appliquant de tout autres tarifs. En effet ce dernier était beaucoup moins cher qui celui réservé à la base et donc d'une catégorie plus basse. Nous avons donc été "déclassé" et absolument pas remboursé de la différence! Nous avons à plusieurs reprises essayés de joindre la propriétaire du Riad qui n'a jamais daigné nous rappeler... Pour couronner le tout, la veille de notre départ la même personne qui nous avait reçu à notre arrivée débarque à notre nouveau Riad et nous réclame le paiement de la taxe de séjour ainsi que les petits déjeuners...qui étaient compris dans notre tarif! En bref je vous déconseille fortement ce Riad Azukar et son personnel qui ne sont rien d'autres que des arnaqueurs.
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, staff & service

Não recomendo este Riad para ninguém!

Fizemos esta viajem em um grupo de 9 pessoas, que ficariam acomodadas em 5 quartos do Riad, no entanto no dia em que chegamos fomos surpreendidos ao fazer o check in, uma vez que não havia quartos disponíveis para todos. Assim, encaminharam 6 pessoas para outro Riad, o que foi um incômodo, pois já havíamos pagado um carregador de malas, e tivemos que nos deslocar novamente dentro da Medina com várias malas. Passamos uma noite no Riad Celia, que nos atendeu bem, mas no dia seguinte o dono do Riad Palais disse que levaria nossas malas, mas não cumpriu com o combinado, tivemos novamente que nos deslocar com malas pesadas dentro da Medida. Durante nossa hospedagem encontramos acomodações boas no Riad Palais, porém não houve limpeza de quarto em nenhum dia de hospedagem e nem troca de toalhas. Para conseguirmos papel higiênico era necessário requisitar. O café da manhã foi muito fraco todos os dias, eles forneciam uma quantidade irrisória que não dava para 9 pessoas. Sempre tínhamos que requisitar reposição, pois senão a metade das pessoas não comiam. Como passamos 2 noites no deserto, o dono do Riad disse que nos daria 2 lanches à noite, equivalente ao café da manhã, mas não forneceu em nenhum dia, sempre dava uma desculpa de que tínhamos que ter avisado, sendo que já estava tudo acertado. Ahmed se embebeda com outros homens o dia inteiro dentro do Riad o que é horrível. E por fim, nos cobraram taxa de quarto de 47 euros para cada ao final da hospedagem sem prévia informação.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eccellente è dire poco!!! Consigliato!!!

Riad strutturalmente molto caratteristico, tranquillissimo, accogliente e nel cuore della Medina. Personale accogliente e mostra massima disponibilità. È stato come trovare una seconda casa!
Verified review

6/10 Okay

Liked: Staff & service
Es un riad muy agradable en pleno corazon de la medina antigua
Verified review

6/10 Okay

Disliked: Staff & service

nähe von centrum

was ich als sehr negativ und ärgerlich empfand dass ich für ein zweites handtuch mehrmals betteln muste auch für toilettenpapier. mir wurde auch gesagt dass sei hier kein hotel wegen den beiden artikel. wenn jeman wert auf frühstück legt ist hier fehl am platz. frühstück sehr sehr mager und man kann auch nichts nachholen.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was terrible

Did not enjoy the stay at this hotel, was a bit scary as its in a small path road and it gets dark at night with no lights. The staff couldn't even speak arabic or english, just french which i found not helpful at all
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Comfortable sightseeing base

The staff were very obliging at this comfortable rather than luxurious riad. The decor was calming and tasteful as well as being different to our eyes. The hot water was a little temperamental at times. We would definitely return to this riad.
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Feb 2018