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Sofitel Marrakech Palais Imperial & Spa

5.0 star property
Luxury hotel with 5 restaurants and 4 outdoor pools

Choose dates to view prices

Photo gallery for Sofitel Marrakech Palais Imperial & Spa

Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers
Property video
Sports facility
Daily buffet breakfast (MAD 270 per person)
3 bars/lounges, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Gym
  • Bar
The current price is AED 876
AED 986 total
includes taxes & fees
6 Aug - 7 Aug

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Terrace

Presidential Suite, 2 Bedrooms, Terrace | 1 bedroom, premium bedding, down comforters, pillowtop beds

Presidential Suite, 2 Bedrooms, Terrace

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 180 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed (Contemporary)

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed (Contemporary)

Highlights

Yard
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

8.8 out of 10
Excellent
(6 reviews)

Highlights

Yard
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed (Hivernage view)

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary ) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed, Terrace (Contemporary )

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Terrace
Yard
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Balcony (Garden Side)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds, Balcony (Garden Side)

Highlights

Yard
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Penthouse, Multiple Beds, Terrace (Koutoubia View)

Penthouse, Multiple Beds, Terrace (Koutoubia View) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Penthouse, Multiple Beds, Terrace (Koutoubia View)

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 210 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed (Atlas)

Junior Suite, 1 King Bed (Atlas) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed (Atlas)

8.0 out of 10
Very good
(1 review)

Highlights

Yard
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 54 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Contemporary)

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Balcony (Contemporary)

Highlights

Yard
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Prestige)

View from room

Superior Suite, 1 King Bed (Prestige)

8.0 out of 10
Very good
(3 reviews)

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 84 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

1 bedroom, premium bedding, down comforters, pillowtop beds

Classic Room, 1 King Bed, Balcony (Contemporary)

8.0 out of 10
Very good
(20 reviews)

Highlights

Yard
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Suite, 2 Double Beds, Balcony (Pool or Atlas view) | View from property

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 43 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000

What's nearby

  • Koutoubia Mosque - 11 min walk - 1.0 km
  • Marrakech Plaza - 17 min walk - 1.4 km
  • Jemaa el-Fnaa - 18 min walk - 1.6 km
  • Menara Mall - 2 min drive - 1.1 km
  • Majorelle Garden - 2 min drive - 2.2 km

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 10 min drive

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪Paul - ‬13 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬4 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

Luxury family-friendly hotel near Koutoubia Mosque
Located close to Menara Mall and Dar el Bacha Palace, Sofitel Marrakech Palais Imperial & Spa provides a nightclub, a poolside bar, and a terrace. Treat yourself to Ayurvedic treatments, hydrotherapy, or a body wrap at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Moroccan cuisine. Fitness classes are offered at the health club; the property also has an art gallery on site, shopping on site, and a garden. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also enjoy perks such as:
  • 4 outdoor pools and an indoor pool, with sun loungers and pool umbrellas
  • Free valet parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • An electric car charging station, supervised childcare (surcharge), and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 157 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Designer toiletries and hair dryers
  • LCD TVs with DVD players
  • Private yards, wardrobes/closets, and heating

Languages

Arabic, English, French, German, Spanish

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Property entrance

Mövenpick Hotel Mansour Eddahbi Marrakech

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  • Spa
  • Pet friendly
  • Kids pool
8.4 out of 10, Very Good, 1,001 reviews
The price is AED 956
AED 1,083 total
includes taxes & fees
Aug 5 - Aug 6
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 km
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MAD 270 per person
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L'Oasis
  • L'Orangerie
  • Le Jardin
  • Pool Lounge
  • So Lounge

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 549 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property charges fees to access the spa services.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 270 per person
  • Airport shuttle fee: MAD 30 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges fees to access So Lounge on weekends and during special events.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel

Frequently asked questions

Does Sofitel Marrakech Palais Imperial & Spa have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool.

Is Sofitel Marrakech Palais Imperial & Spa pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet.

How much is parking at Sofitel Marrakech Palais Imperial & Spa?

Valet parking is free at this property.

What time is check-in at Sofitel Marrakech Palais Imperial & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Sofitel Marrakech Palais Imperial & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sofitel Marrakech Palais Imperial & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 30 per vehicle applies.

Where is Sofitel Marrakech Palais Imperial & Spa located?

This family-friendly Marrakech hotel is located on the boardwalk/promenade, within a 15-minute walk of Koutoubia Mosque and Menara Mall. Marrakech Plaza and Jemaa el-Fnaa are also within 1 mi (2 km). Marrakech Central Station is 29 minutes by foot.

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Sofitel Marrakech Palais Imperial & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 332 out of 671 reviews
Rating 8 - Good. 185 out of 671 reviews
Rating 6 - Okay. 87 out of 671 reviews
Rating 4 - Poor. 35 out of 671 reviews
Rating 2 - Terrible. 32 out of 671 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff amazing hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Fletcher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - a must for any stay in Marrakesh ! Hotel and staff are amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

rashida

Liked: Cleanliness, amenities, property conditions & facilities
Most amazing place I’ve ever stayed. I left feeling inspired and thankful for such an amazing experience.
Stayed 4 nights in May 2025

10/10 Excellent

Carey

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
Stayed 3 nights in Jun 2025

10/10 Excellent

DANNY

Liked: Amenities
Every thing perfect
Stayed 3 nights in Jun 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, Confortable rooms, beautiful gardens
Stayed 3 nights in Apr 2025

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn Majella

Staff and amenities excellent. Didn’t let the scan only option for all menus food, drinks
Stayed 3 nights in Jun 2025

6/10 Okay

Shaheen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very friendly staff. Would highly recommend and certainly stay again!
Stayed 3 nights in Feb 2025

6/10 Okay

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at the Sofitel and was impressed by the beautiful surroundings — the hotel is clean, stylish, and well-maintained, with lovely interiors that create a luxurious atmosphere. However, the service didn’t match the setting. While there were plenty of staff around, there seemed to be a lack of communication between them. Requests were often delayed or forgotten, and it felt like no one really knew what was going on. The service was noticeably slow throughout the stay, which took away from the overall experience. A stunning hotel with great potential, but the management and coordination behind the scenes need serious improvement.
Stayed 4 nights in Jul 2025

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with wonderful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Ruifeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very good breakfast, good location
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Jan 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Aug 2024

4/10 Poor

Adriana

Disliked: Staff & service, property conditions & facilities
Very dirty, shower didn’t drain, bathroom was moldy, floor was filthy, service horrendous.
Stayed 3 nights in May 2025

10/10 Excellent

Youssef MHamdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and wonderful staff in all departments.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must-stay in Morocco. 5 out of 5

This property was absolutely dreamy. The best service, incredible breakfast, lovely dinner and music. The pools are gorgeous and located in a peaceful area of the city close to so many restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

velmurugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Best hotel i have ever stayed. Amazing service and you were made to feel luxury from the checkin to check out. All staffs friendly and got personalised service. Location is perfect and worth the amount you pay. it made the holiday special
Stayed 2 nights in Dec 2024

10/10 Excellent

Tyesha

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice & good location
Stayed 3 nights in May 2023

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
Stayed 2 nights in Sep 2024

6/10 Okay

roderick

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a wonderful hotel, only let down by downright unhelpful and inefficient reception staff. They should realise that the guests are their most important asset and attend to them with a little more alacrity
Stayed 6 nights in Feb 2025

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennelle

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and everything was stellar will be back. Spa is heaven sent
Stayed 1 night in Sep 2024

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities
The Hotel facilities are excellent. However, staff and service are just about average. Service is slow. Finding table at breakfast or a seat by the pool was very difficult. Staff were less than helpful in this respect. We stayed in a suite. Cost high but service did not match this
Stayed 2 nights in Mar 2025