Asia Novo Boutique Hotel - Masbate

2.5 star property
Hotel in Masbate City with a 24-hour front desk

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Photo gallery for Asia Novo Boutique Hotel - Masbate

Presidential Room | Desk, free WiFi, bed sheets
Room amenity
Reception
Hallway
Presidential Room | Desk, free WiFi, bed sheets
Asia Novo Boutique Hotel - Masbate offers modern comforts in a central location. Enjoy complimentary WiFi and a 24-hour front desk for constant assistance. The smoke-free environment enhances the pleasant atmosphere throughout the property.

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 Queen Bed

Twin Deluxe Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 2 Twin Beds

Family Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

VIP Family Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Desk
  • Sleeps 6
  • 3 Queen Beds

Presidential Room

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 2

Family Room

  • Sleeps 4

Presidential Room

  • Sleeps 2

VIP Family Room

  • Sleeps 6

Deluxe Twin Room

  • Sleeps 2

About the neighborhood

Map
Quezon St., Brgy. Centro, Masbate City, 5400

What's nearby

  • St. Anthony of Padua Cathedral - 2 min walk - 0.2 km
  • Buntod Sandbar and Reef Marine Sanctuary - 7 min walk - 0.6 km
  • Masbate Social Center - 7 min walk - 0.6 km
  • Masbate City Hall - 8 min walk - 0.7 km
  • Nalum Falls - 10 min walk - 0.9 km

Getting around

  • Masbate (MBT) - 6 min drive

Restaurants

  • ‪Racknel Restaurant - ‬2 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Jollibee - ‬18 min walk
  • ‪Cherish Resort - ‬6 min walk
  • ‪Jollibee - ‬1 min walk

About this property

Asia Novo Boutique Hotel - Masbate

Property highlights
Asia Novo Boutique Hotel - Masbate provides everything you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Asia Novo Boutique Hotel - Masbate feature comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Limited housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (limited availability)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Asia Novo Boutique Hotel Masbate
Asia Novo Boutique Masbate
Asia Novo Masbate Masbate City
Asia Novo Boutique Hotel Masbate
Asia Novo Boutique Hotel - Masbate Hotel
Asia Novo Boutique Hotel - Masbate Masbate City
Asia Novo Boutique Hotel - Masbate Hotel Masbate City

Frequently asked questions

Is Asia Novo Boutique Hotel - Masbate pet-friendly?

No, pets are not allowed at this property.

How much is parking at Asia Novo Boutique Hotel - Masbate?

Asia Novo Boutique Hotel - Masbate doesn't offer parking.

What time is check-in at Asia Novo Boutique Hotel - Masbate?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Asia Novo Boutique Hotel - Masbate?

Check-out is at noon.

Where is Asia Novo Boutique Hotel - Masbate located?

Situated in Masbate City, this hotel is within a 10-minute walk of St. Anthony of Padua Cathedral, Buntod Sandbar and Reef Marine Sanctuary, and Masbate Social Center. Masbate City Hall and Nalum Falls are also within 10 minutes.

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Reviews

Asia Novo Boutique Hotel - Masbate Reviews

6.0

6.2

Cleanliness

7.8

Location

6.2

Staff & service

4.8

Eco-friendliness

5.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 59 reviews
Rating 8 - Good. 19 out of 59 reviews
Rating 6 - Okay. 12 out of 59 reviews
Rating 4 - Poor. 12 out of 59 reviews
Rating 2 - Terrible. 10 out of 59 reviews

Reviews

4/10 Poor

Belen

Disliked: Staff & service, property conditions & facilities
We stayed in 4th floor and the elevator was not working
Stayed 5 nights in Mar 2025

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would only stay at this property again as a last resort. Just best not good for seniors as the elevator hasn’t worked for years. But it was OK to stay for one night since it was close to the airport.
Stayed 1 night in Jan 2025

4/10 Poor

cristian

Disliked: Cleanliness, property conditions & facilities
Lift still out of service, as I already been there quite a few times, the lift wasn't working last November too. I booked a Presidential room which was already taken. Was told there was a mismatch with my booking and their reservation. Was given the right room in the afternoon though
Stayed 2 nights in May 2025

8/10 Good

Joel

Liked: Cleanliness
Disliked: Property conditions & facilities
They should fix the Elevator.
Stayed 1 night in Jan 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay there.

The aircon did not work. The host was very unfriendly, elevator was out of service. Had to climb 4 flights of stairs. They would not give a refund so I could go to a note hote, I stayed there before then nice, now not so good.
Stayed 5 nights in Mar 2025

2/10 Terrible

DENNIS

Disliked: Cleanliness, staff & service, property conditions & facilities
No microwave, sweltering hot, AC not enough for the size and I’ve been bitten by bed bugs, lazy staff (Loribel - supervisor apparently) and bed bug infested
Stayed 1 night in Jan 2025

4/10 Poor

Leonard

Disliked: Amenities
Worn down and dirty
Stayed 2 nights in Oct 2023

2/10 Terrible

John andrew

Disliked: Staff & service, property conditions & facilities, room comfort

Broken elevator

We didn’t even last staying for an hour. Elevator not working and we are not informed about it. We have to used the stairs to reach 4th floor while carrying our big luggage’s. My parents are old and cannot walk this high. Considering that we came from California. It was just so bad that they don’t care at all. I guess all they care is that they got paid. Never again will I used this hotel.
Stayed 3 nights in Jan 2025

2/10 Terrible

Dina

Employees don’t have empathy. Elevator is not working for most of my stay! Sucks that we have old people with us and we need to take stairs to 5th floor. Probably my last time staying here. Just a piece of crap!
Stayed 2 nights in May 2024

2/10 Terrible

MATTHEW

Disliked: Cleanliness, amenities, property conditions & facilities
Booked this hotel in February 2025 for a May trip. The elevator was not noted as being out of service at that time. The hotel would not refund the booking, so be aware that if you book 1 night or a year, you don't get a refund. PERIOD. Expedia was of no help and for them to allow hotels on their site with such a hideous no refund policy is absurd. Hotel floors are 4th and 5th so you carry your luggage up 5 flights and anything you do, requires 5 flights down and back up. Might be okay in a pinch but I do not recommend this facility. Enough dust under the beds to choke a mule. All sorts of policies that are not enforced, like people smoking on the floor and it comes into your room via the door gaps. Noise from gatherings on the floor by the elevator where the only real reception to wifi is available. Guards are nice and service people are nice. Desk and manager strict on food purchase and no refund.
Stayed 23 nights in May 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

room needs upgrading

Location of the hotel is excellent. It is centrally located so food and transportation are easily accessible for hotel guests. However, the room that I stayed-in needs upgrading. Chipped-off wall and ceiling paints, bathroom doesn't have a shower curtain so it makes the entire restroom wet. The bathroom tiles are old and dirty-looking because of the missing grout on some parts of the walled tiles. Good thing they have a comfortable bed so I was able to sleep despite the hotel's noisy air-conditioning system.
Stayed 2 nights in Oct 2023

2/10 Terrible

Edward

Disliked: Amenities
Check-in staff very surly and unfriendly, and could not locate my reservation in their system, which appeared to be crashed or inoperative. Walls and room floor filthy, paint peeling and discolored. No bathroom tissue or anything else in room. No toothbrush in stock in entire hotel. Overall, horrible.
Stayed 1 night in Jan 2024

4/10 Poor

Bob

Disliked: Property conditions & facilities

CAN NOT RECOMMEND THIS HOTEL TO ANYONE!

I booked this appointment for my Philippino lady that had to travel to Masbate on business. I told her not to worrying about hotel arrangements so I booked well in advance through Expedia. She had been to Mastbate in the past and had stayed at another hotel that was very very BAD! Even though you did not have any reviews to date on this hotel it seemed like the best place in this town. Well, she arrived and the staff was friendly but told here the elevator was broken and she had a room on the 4th floor. I had requested a ground floor away from traffic and was told that would be done. The elevator was never fixed in her two day stay there although a staff member was helpful in carrying her bags up to the room. But then she finds that there is NO coffee available in the room or anywhere at the front desk. Then went to the toilet and found NO - yes I said NO toilet tissue!! Fortunately she had brought her own tissue but if NOT what would she have done!!! This is totally unacceptable and a health hazard - how is this possible for a hotel to operate this way???????????? Also, no restaurant on the premises - only McDonalds and JollyBees, which are not healthy type food places. She wanted some good soup and nourishing food for her long journey from Dumaguete City - overnight stay in Manila and then a short flight to Mastbate. She will be traveling there in the next few months - my question how can I tell her to go back this hotel. The positive aspects were: AC worked;
Stayed 2 nights in Jul 2017

6/10 Okay

Jocelyn

Disliked: Staff & service, room comfort

Family of 5 adults - stayed for 1 night

A family of 5 adults but we received only 1 very small roll of toilet paper so I asked for more but we had to pay for additional. There were only 2 drinking glasses in the room and I received a bill for bottles of water that I did not order nor receive. The aircon was broken, it was freezing cold so we tried to adjust the temperature, the aircon thermometer showed 27 degrees but the real temperature in the room was about 16 degrees. There were loud disturbing noises in the corridor that sounded every hour i think, if not less. The sounds from other guests in the corridor were also very disturbing.
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Find somewhere else...

I feel bad leaving a terrible review because they let us check in super early to leave our luggage and head out to the reef. But, it was really bad. There was mold growing feet down from the a/c and the walls were peeling and yellowed. It was so loud too, during the day from kids screaming in the hallway and at night for some sort of intervention happening a few doors up. I should have figured since it was so cheap, but I wanted to be near the bank, port, and mangroves. It's easy to get around on triciclos, so I encourage you to book elsewhere knowing transportation will not be a problem.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
liked the place
Stayed 1 night in Oct 2019

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service , noisy and dirty
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

the hotel was quite nice compared to other hotels in the City.
Stayed 1 night in Oct 2019

4/10 Poor

frenchull, Masbate

Disliked: Staff & service, amenities, property conditions & facilities
Well located, everythingbwould need to be changed and/or renewed. Beds are old, blankets super used, no in-room internet
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Bad customer service- surly staff -nothing more to say
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Really dissapointing thats all
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

accessible
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were great, the place was clean the only downfall is the internet connection.
Stayed 5 nights in Apr 2019

6/10 Okay

Martin Douglas

Liked: Staff & service, room comfort

Reasonable value

Rooms are not cleaned during the stay. No sound proofing . Some smoking in corridor. Although the room was a good size and comfortable it is good value for the centre city area.
Stayed 5 nights in Nov 2018

6/10 Okay

Barry, Arizona

Liked: Staff & service
Disliked: Room comfort
The room A/C froze up so room was hot for about 8 hours while the block of ice melted on A/C. Shower had mold on grout in shower. Also hotel WiFi did not work in room. And cell service was poor in room because of concrete walls. Hotel was safe and staff was very friendly.
Stayed 3 nights in Nov 2018