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"The staff was not helpful. There was one guy who was helpful but not overly friendly. They were more worried about who quit and gossiping in front of customers versus making sure the free breakfast was stocked. The overall Custer service was a major disappointment. If it weren’t for that it would have been a nice stay. Great location in Waverly and lots of things to do within walking distance. Easy parking."

"Yes"

"Rooms were immaculate. Great bed! Loved the blackout blinds on window!! Friendly staff. Only negative was the carpet in halls needed replaced"

"Beautiful hotel. Room very clean. Quiet location.grwat hot breakfast. Staff very friendly and helpful."

"The lady at the desk the nightI checked in was amazing, the second night the guy at the desk was obviously annoyed that I asked him a question & then again when I went back to tell him my key wasn't working, he was more interested in whatever he was listening tonwith his earbud. The smoke detector in my room was hanging from the ceiling and the trim along the bottom of the wall in the bathroom was laying on the floor instead of on the wall"

"Our room was very dark, needs more lighting. Other than that small issue it was a great stay."

"Great place to stay!! Check in and out easy to do. Close to everything in the area!"

"Great historic hotel! I did miss having a coffee maker and microwave."

"Only odd thing is no fan in the bathroom, and I realize that’s not a quick cheap fix! This was my second time to stay here and it was as expected; neither better nor worse than last time"