Find Family Hotels in Massy

"The location is definitely the best part of this hotel and was worth it for convenience. However, the service and room cleanliness were disappointing. I stayed for four nights, and housekeeping never came unless I repeatedly asked. At one point, an employee even placed a “Do Not Disturb” sign on the outside of my door so they wouldn’t have to service the room. I had to speak with a manager just to get the room cleaned and receive fresh towels. They were also doing construction during my stay, so there was loud banging early in the mornings, making it far from peaceful. While the location was perfect, the poor service, lack of cleanliness, and noise made the overall experience frustrating."

"The staff was very friendly and helpful and the location was perfect for getting around to the sights. Easy metro access."

"Great location. Clean and comfortable accommodations."

"Clean, ask for a room with Eiffel Tower view"

"SThe hotel’s location is unmatched - literally step from the Eiffel Tower. The hotel rooms - make sure to book one with a balcony and a view - have exceptional view of the Eiffel Tower and there are great restaurants within walking distance. The hotel is undergoing renovations and the roam are small, but location, location, location. "

"The staff was perfect and very nice people. Breakfast good and cleanest."

"Had such a wonderful stay, with attentive staff, and a beautiful room in such a great location in Paris. They made my first time visiting the city such an unforgettable experience "

"Horrendous !! The only positive was the location. Everything else - would not book again"

"Horrible experience. Within one hour of being there (we checked in at 10pm), there were ants all over the floor and spiders everywhere. We tried to reach someone who worked at the property and they were so unresponsive, the Expedia team got involved and helped us out by calling their management team. Finally someone came to our room and they sprayed a toxic fume to kill the bugs all over the place with us still in the room, we ran out coughing and unable to breathe. We ultimately decided to leave as all of the furniture and our luggage’s were sprayed with this toxic spray. The bottle indicated the room should be evacuated for minimum 4 hours and its 12am at this point so where were we supposed to sleep? The hotel did not have any other room available so we had to relocate and find another accommodation at 1am. The member at the hotel said they’d issue a refund and agreed they made a mistake with spraying the room with the toxic spray. Only for the next day, they declined issuing us a refund. Absolutely horrible experience, I wouldn’t recommend staying here even to my worst enemy."