Crown Hotel

2.5 star property
Hot springs hotel with full-service spa connected to a shopping center in Mataram

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Crown Hotel

Balcony
Property amenity
View from property
Desk, laptop workspace, free WiFi
Dining
Reviews
6.4

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included

Explore the area

Map
Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231
  • Popular LocationMataram Mall4 min walk
  • Popular LocationIslamic Center NTB3 min drive
  • Popular LocationLombok Epicentrum Mall4 min drive
  • AirportLombok (LOP-Lombok Intl.)42 min drive

Room options

Deluxe Room

Highlights

Yard
Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
  • 400 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Highlights

Yard
Balcony
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Free bottled water
  • 320 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Mataram

Located in Mataram, Crown Hotel is connected to a shopping center. Pura Meru and Islamic Center NTB are notable landmarks, and the area's natural beauty can be seen at Plas Waterfall and Senggigi Beach. Mataram Mall and Lombok Epicentrum Mall are two other places to visit that come recommended.

What's nearby

  • Mataram Mall - 4 min walk
  • Pura Meru - 14 min walk
  • Islamic Center NTB - 3 min drive
  • Lombok Epicentrum Mall - 4 min drive
  • Museum Negeri Nusa Tenggara Barat - 5 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

  • ‪Rumah Makan & Lesehan Taliwang Kania - ‬4 min walk
  • ‪Maktal Coffee Bar - ‬1 min walk
  • ‪Richeese Factory Mataram Mall - ‬6 min walk
  • ‪Rumah Makan Hongkong - ‬5 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Crown Hotel

Hotel near Mataram Mall
Located close to Pura Meru and Lombok Epicentrum Mall, Crown Hotel provides a terrace, a garden, and dry cleaning/laundry services. Indulge in a body scrub, Ayurvedic treatments, and a manicure/pedicure at bridal salon and spa, the onsite spa. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and express check-out
  • Express check-in, outdoor furniture, and concierge services
Room features
All guestrooms at Crown Hotel include comforts such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Private yards, refrigerators, and coffee/tea makers

Languages

Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 30000 for adults and IDR 25000 for children
  • 1 restaurant
  • 24-hour room service

Things to do

  • Full-service spa

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

Outdoor space

  • Balcony
  • Yard

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 11:30 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 100000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 30000 for adults and IDR 25000 for children
  • Airport shuttle fee: IDR 225000 per vehicle
  • Rollaway bed fee: IDR 100000.0 per day
  • Laundry fee: IDR 25000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Clothing is optional at this property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 15 years old are not allowed in the spa

Property is also known as

Crown Hotel Mataram
Crown Mataram
Crown Hotel Hotel
Crown Hotel Mataram
Crown Hotel Hotel Mataram

Frequently asked questions

Is Crown Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Hotel?

Self parking is free at this property.

What time is check-in at Crown Hotel?

Check-in start time: 11:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crown Hotel?

Check-out is at 2:00 PM.

Does Crown Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of IDR 225000 per vehicle applies.

Where is Crown Hotel located?

Located in the heart of Mataram, this spa hotel is within a 15-minute walk of Mataram Mall and Pura Meru. Islamic Center NTB and Lombok Epicentrum Mall are also within 2 mi (3 km).

Crown Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Govindarajan, Malaysia

Good location to get easy access for food & shops
Suitable to stay for vacation as the location of the hotel is in the city centre
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveler

Central location, average rooms
The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.

8/10 Good

Jason

Liked: Staff & service
Disliked: Cleanliness
Satisfied
Easily accessible with good ambience, walking distance to highlights of the town.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort