Crown Hotel Reviews, Deals & Photos 2024

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Hot springs hotel with full-service spa connected to a shopping center in Mataram

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Dates

June 2024

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July 2024

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Overview
Rooms
Location
Policies

6.4

Popular amenities

Breakfast available

Spa

Air conditioning

Parking included

Room service

Laundry

Explore the area

Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231

Mataram Mall4 min walk
Islamic Center NTB3 min drive
Lombok Epicentrum Mall4 min drive
Lombok (LOP-Lombok Intl.)42 min drive

Room options

Deluxe Room

Highlights

Yard

Balcony

Air conditioning

Refrigerator

Flat-screen TV

Private bathroom

Free bottled water

Coffee/tea maker

400 sq m
Sleeps 2
1 King Bed

Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Highlights

Yard

Balcony

Air conditioning

Refrigerator

Flat-screen TV

2 bedrooms

Private bathroom

Free bottled water

320 sq m
Sleeps 2
2 Twin Beds

About the neighborhood

Mataram

Located in Mataram, Crown Hotel is connected to a shopping center. Pura Meru and Islamic Center NTB are notable landmarks, and the area's natural beauty can be seen at Plas Waterfall and Senggigi Beach. Mataram Mall and Lombok Epicentrum Mall are two other places to visit that come recommended.

Visit our Mataram travel guide

What's nearby

Mataram Mall - 4 min walk
Pura Meru - 14 min walk
Islamic Center NTB - 3 min drive
Lombok Epicentrum Mall - 4 min drive
Museum Negeri Nusa Tenggara Barat - 5 min drive

Getting around

Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

‪Rumah Makan & Lesehan Taliwang Kania - ‬4 min walk
‪Maktal Coffee Bar - ‬1 min walk
‪Richeese Factory Mataram Mall - ‬6 min walk
‪Rumah Makan Hongkong - ‬5 min walk
‪McDonald's - ‬7 min walk

About this property

Crown Hotel

Hotel near Mataram Mall

Located close to Pura Meru and Lombok Epicentrum Mall, Crown Hotel provides a terrace, a garden, and dry cleaning/laundry services. Indulge in a body scrub, Ayurvedic treatments, and a manicure/pedicure at bridal salon and spa, the onsite spa. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.

You'll also enjoy the following perks during your stay:

Free self parking
Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and express check-out
Express check-in, outdoor furniture, and concierge services

Room features

All guestrooms at Crown Hotel include comforts such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.

More conveniences in all rooms include:

Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Private yards, refrigerators, and coffee/tea makers

Languages

Indonesian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 30000 for adults and IDR 25000 for children
1 restaurant
24-hour room service

Things to do

Full-service spa

Conveniences

Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

Meeting rooms

Outdoors

Garden
Outdoor furniture
Terrace

Spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Couples treatment room(s)
Detox wraps
Facials
Hot springs/mineral springs
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible parking

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Private bathroom
Shower
Towels

Entertainment

Cable channels
Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Refrigerator

Outdoor space

Balcony
Yard

More

Desk
Laptop-friendly workspace

Policies

Check-in

Check-in start time: 11:30 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Minimum check-in age: 15

Check-out

Check-out before 2:00 PM

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 100000.0 per day

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for cooked-to-order breakfast: approximately IDR 30000 for adults and IDR 25000 for children
Airport shuttle fee: IDR 225000 per vehicle
Rollaway bed fee: IDR 100000.0 per day
Laundry fee: IDR 25000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

We should mention

This property does not have elevators

Clothing is optional at this property

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 15 years old are not allowed in the spa

Property is also known as

Crown Hotel Mataram

Crown Mataram

Crown Hotel Hotel

Crown Hotel Mataram

Crown Hotel Hotel Mataram

Frequently asked questions

Is Crown Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Hotel?

Self parking is free at this property.

What time is check-in at Crown Hotel?

Check-in start time: 11:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crown Hotel?

Check-out is at 2:00 PM.

Does Crown Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of IDR 225000 per vehicle applies.

Where is Crown Hotel located?

Located in the heart of Mataram, this spa hotel is within a 15-minute walk of Mataram Mall and Pura Meru. Islamic Center NTB and Lombok Epicentrum Mall are also within 2 mi (3 km).