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"Firstly, we had two properties cancell on us, both booked thru VRBO, so I'll never use them again! Secondly, this particular property cancelled on us at 11.13 am on the day of our stay! We were already in London, having travelled down from Preston to see Guns N Roses. The cancellation left three of us knee deep in the mire, and completely wrecked our weekend. But the worst thing was the guy who called me 5 mins after I'd made the booking. His name is Faisal Fafique, do not trust this man. He...

"Faisal was an excellent and conscientious host, once we had gotten beyond the initial problem of how to obtain access to the property (by the way, the London address of the property was incorrect). It certainly would have been more helpful to have the information on the access codes from him or from Vrbo a day earlier, as well as an email address to contact him. We had many interesting evening discussions with him and with some of his other guests. Breakfasts were satisfactory. I would say that...

"Really lovely service and great food "

"first of all they didont give my choosen room,secondly i booked for 28 to 30 January,They text me 28 morning And told me my choosen room was changed.They sent me new address,few month ago they did same things with me.Thirdly when i was in room another couple open my room from out-site and told me they also booked same room.This is really unprofessional behaviour .The pillow and bed was very bad conditions ,i think they use this pillow from last 7-8 years.Only one light was active in the...