Find Hotels with a Pool in Matteson, IL

"We had a connection cancelled due to severe weather and got stranded in Chicago late in the evening. I booked this hotel on Hotels.com thinking it had an airport shuttle. It did not. When we arrived, the line to checkin was nearly out the door with one young girl working the desk and clearly using her phone to FaceTime someone who was guiding her through every step, every click of the mouse, etc. She was not trained and should not have been there alone. As a result, we stood in line for well over an hour to get checked in and didn't get to sleep until around 2am. This turned a miserable day into two miserable days."

"The noise at night was just ridiculous. Loud music loud kids in the hallway. Noise until after midnight. I asked for my room to be cleaned and refilled twice they came in no coffee,sweetener,stirrers.On the second cleaning there was only a half roll of toilet paper left and they never gave us a backup roll. They did not have breakfast so the coffee in the room was important. I travel a lot will never stay there again. "

"Sauna didn’t work"

"Old hotel "

"The room was neat, spacious and clean. I had an accessible room so there is no tub which is understandable, however the only problem was the shower water got everywhere on the floor leaving a huge puddle due to no tub or way to keep the water in 1 area. Everything else was remarkable. The staff was extremely nice, warm, charming, detailed, and eagerly helpful. Breakfast buffet was delicious as usual. Kid and family friendly. Beautiful pool and sight. We really had an awesome time there and my kids and I are always excited to keep coming back! Definitely 5 stars! "

"It’s an older property. Not old, but a little older. Bathroom is the obvious issue. Beds were awesome though."

"Adequate. "

"Property and rooms were clean. Staff very polite.I had an issue. I was given a room key to a room that was occupied and the person was in the shower. Very upsetting!"

"Friendly staff. Accommodating. Only recommendation is that property/rooms need updated and/or deep cleaning (e.g., Ceilings have water damage, carpet stains, new carpet needed, and painting.)"