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"In a desperate need of a refurbishment clean but shelves and desk very used desk has lost most of the pattern shelves edges breaking away wall need painting as the paint is coming of but the cleaners/staff are superb it keeping it to the best standard that could be achieved "

"My stay at the grand hotel was excellent comfortable and friendly service"

"Very pleasant stay will definitely be back "

"The staff were very friendly and welcoming. The room was lovely, beds very comfortable.. The thing that let it down was the constant noise from outside -traffic and revellers"

"The staff were very friendly, welcoming and helpful.. The room was lovely and the beds were extremely comfortable. The breakfast was very good and the service was great. Would definitely go back again to stay "

"Perfect stay, felt very welcomed at reception "

"It was amazing the only issue is the floors needed a little more sweeping and dry mopping."

"Hotel room decor was just a little tired and the tea and coffee-making facilities in the room had not been re-stocked so we only had 1 teabag for 3 people when we arrived. Also the sachets of instant coffee provided are cheap and nasty. The bathroom sink was partially blocked-it was very slow to drain."

"Amazing as usual loved it "