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"This place is MAGICAL. The staff meet your every wish, the facilities are gorgeous, and every detail has been extremely carefully curated. It literally is PERFECT. Amazing stay and we cannot wait to return."

"Quality all round and the best spa complex I have ever seen!"

"Amazing place "

"Food and drink selection just fantastic. Spa area also large, well equipped and extremely comfortable. Proximity to train and bus stops very convenient too. Will return."

"The hotel in general was good. All the staff were helpful and welcoming with one exception. A lady was incredibly rude every time we ordered a drink in the evening. Very close to the lifts and good overall ski facilities "

"Very spacious rooms and great food. Such a good experience consistent with other Vaya hotels."

"The room felt very old and outdated. The pictures shown online during the booking process looked modern and well-maintained, but the actual room was quite different from what was advertised. This was disappointing, as the photos created a completely different impression. The breakfast was also below expectations. There were very limited options, and the overall quality was not great. For a hotel in this category, I expected a better variety and fresher choices. On the positive side, the sauna area was very good and well-maintained. It was definitely the highlight of the stay. Additionally, the staff were polite."

"Great stay. Great Hot tub great service. "

"The Parkhotel Matrei has some of the most attentive and friendly staff I’ve met. The hotel gave off “home” feelings and not commercial hotel. The convenience of a front parking lot, gas station & grocery nearby was great and the rooms were perfect size for me and my many bags, as well as a space for me to get my work done. I was also given a holiday gift bag because they knew I’d be alone for the holiday. Just a great place, words don’t do them justice. Definitely will be returning some day!"