"We were incredibly disappointed from start to finish. After a long day of travel, we checked in and found out that the pool and hot tub were closed for repairs and would be closed for our entire stay. In fact, it had been closed for some time, and they never mentioned it on their website or when we booked the room. Then, we got to our room only to find that we had no hot water. We informed the front desk and they said, "We're aware. It's everyone, not just you." They offered no timeline for...
"Although the room was nice, the toilet was clogged and overflowed. The front desk gave us two plungers, but they did not do the trick. They sent in two excellent staff members to take care of it and were very apologetic despite the mess that they had to deal with."
"The facility was very clean. Breakfast was VERY limited. The room was clean, but the curtains at the windows were shredded, and the towels and wash clothes were tattered."
"I called several times to inform the hotel that I would be there for my reservation but I would be late check in and then my flight was delayed so I called again to confirm I would still be there but around 2 am and they assured me several times that it was ok. The date on my room got changed so they sold my room so when I got there at 2am I had no room or place to sleep had to book a room for the night somewhere else at 2am that was extremely frustrating and were rude to me. Luckily Expedia...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.