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Diamond Bay

3.5 star property
Hotel in Mazatlán with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Diamond Bay welcomes visitors with a peaceful garden, inviting outdoor pool, sun-filled terrace, English breakfast, and bar. Guests praise the attentive staff and practical amenities like dry cleaning service.

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms | Living room | Flat-screen TV

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

7.0 out of 10
Good
(14 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Stovetop
  • 52 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Studio

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Stovetop
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 57 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

About the neighborhood

Map
Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100

What's nearby

  • Mazagua Aquatic Park - 6 min drive - 2.3 km
  • Witches Beach - 9 min drive - 3.1 km
  • Cerritos Beach - 26 min drive - 6.6 km
  • The Mazatlan Malecón - 37 min drive - 12.3 km
  • Olas Altas Beach - 55 min drive - 35.7 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Kelly's Bar - ‬1 min drive
  • ‪Hotel Riu Mazatlán, Sinaloa - ‬5 min drive
  • ‪The Bistro - ‬16 min walk
  • ‪La Tambora - ‬5 min drive
  • ‪La Cordeliere - ‬1 min drive

About this property

Diamond Bay

Hotel located in Cerritos
At Diamond Bay, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with a bar and a restaurant.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Free self parking
  • English breakfast (surcharge), an elevator, and smoke-free premises
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Diamond Bay have perks such as air conditioning, as well as amenities like late night room service and safes.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • Flat-screen TVs with cable channels
  • Kitchenettes, refrigerators, and stovetops

All inclusive details

All-inclusive room rates at Diamond Bay are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee: MXN 120 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Late-night room service
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 120 per person
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán

Frequently asked questions

Does Diamond Bay have a pool?

Yes, this property has an outdoor pool.

Is Diamond Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Diamond Bay?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Diamond Bay?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Diamond Bay?

Some rate plans available at this hotel are all-inclusive.

Where is Diamond Bay located?

Located in Cerritos, this hotel is within 3 mi (5 km) of Mazagua Aquatic Park, Witches Beach, and Marina Mazatlan Golf Course. Mazatlan International Center is 2.5 mi (4 km) away.

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Diamond Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 150 out of 405 reviews
Rating 8 - Good. 101 out of 405 reviews
Rating 6 - Okay. 75 out of 405 reviews
Rating 4 - Poor. 37 out of 405 reviews
Rating 2 - Terrible. 42 out of 405 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty good, equipped and clean pretty good room
Stayed 2 nights in Nov 2025

8/10 Good

MARCO ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Familiar
Stayed 1 night in Oct 2025

8/10 Good

ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was pretty
Stayed 3 nights in Sep 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a ways from everything. Restaurant was never open when I was on the property. The building and grounds were lovely. View and sound of waves was wonderful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Olinda Nancy

Only one restaurant and it’s always close. Everything is far 215-20mins
Stayed 8 nights in Feb 2025

2/10 Terrible

Adolfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in bad shape
Stayed 1 night in May 2024

6/10 Okay

R. Ivan

Liked: Cleanliness
-
Stayed 1 night in May 2025

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities

Uncomfortable bed unfortunately

Nice and quiet area, it’s good to drive or you’ll spend lots of time in taxis. Room was spacious and decent but the bed, sheets and pillows were really uncomfortable, hence my poor rating
Stayed 2 nights in Jan 2025

6/10 Okay

Pedro

Has more details like not internet at the room and not gym they need transport to the hotel because is out the town
Stayed 5 nights in Feb 2024

2/10 Terrible

Adrian

Disliked: Staff & service
Staff was rude and was difficult to get around without them policing who you were.
Stayed 3 nights in May 2024

6/10 Okay

sol

Disliked: Property conditions & facilities

Poor showing

Restaurant not open. No coffee available. No ice. minimal towels. no phones in room. had to walk to front desk to ask for anything. Hotel was empty. Rooms needed upgrade.
Stayed 1 night in Apr 2025

2/10 Terrible

Irma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no power. They transferred me to a different hotel which was very small, dirty and very unsafe. 2 hotel guests were murdered by the elevators
Stayed 3 nights in Nov 2024

8/10 Good

Arturo

Disliked: Amenities
This is a very nice property but the management and staff need to work more on the upkeep of it. Also there was NO hot water at all in the bathroom showers, that was a huge disappointment.
Stayed 3 nights in Aug 2022

8/10 Good

JESUS XERARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación nueva en cuarto piso muy bonita y equipada, atención en recepción el 24 de octubre por la tarde muy buena, poca variedad en restaurante y poco personal, se esfuerzan pero no basta.
Stayed 1 night in Oct 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad esta hermosa la atención es excelente esta en un area muy tranquila recomendable 100% el restaurante estuvo cerrado pero hay un lugar cerca para comerno comprar comida
Stayed 1 night in Oct 2025

10/10 Excellent

Irlanda

Liked: Cleanliness, staff & service, property conditions & facilities
Super bien
Stayed 3 nights in Sep 2025

6/10 Okay

Estefani

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El personal muy amable, pero le falta mucho al hotel, no tiene barra, y solo cuenta con un restaurante de muy pocas opciones. Las habitaciones no cuentan con internet
Stayed 6 nights in Aug 2025

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities
No especifica que es solo hospedaje y el personal no atiende de buen modo
Stayed 3 nights in Aug 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaria mas variedad en el menu, y tener servicio de bebidas en la alberca pero todo estaba excelente
Stayed 4 nights in Aug 2025

6/10 Okay

LEONOR

Liked: Cleanliness, amenities
Las camas son cómodas, pero en el restaurante no tenían ingredientes para preparar algunos platillos que vienen en el menú. Si buscas un lugar para descansar este es el óptimo.
Stayed 3 nights in Jul 2025

8/10 Good

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo pongo un pero, la falta de wifi en la habitación, sería bueno lo tomen en cuenta, fuera de eso todo muy bien.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
La única queja es que no hay servicio de wifi y teléfonos en los cuartos.
Stayed 3 nights in Jul 2025

6/10 Okay

MARIA DE LOS ANGELES

Liked: Cleanliness
Disliked: Property conditions & facilities
En la alberca el agua limpia y en buenas condiciones y grande, un lugar tranquilo sin tanto ruido para relajarse, buenisimas puestas de sol. En general solo le falta un poco de mantenimiento y si no llevas auto está muy lejos de la zona turística.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hermes

Liked: Cleanliness, staff & service, property conditions & facilities
Todobien
Stayed 1 night in Jul 2025

10/10 Excellent

erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025