8/10 Good
Jacob
22 October 2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, decent accomodation.
Jacob
Stayed 1 night in Aug 2023
Palace Hotel
3.0 star property
Travelers start their day with coffee in hand, planning adventures before challenging friends to a game of billiards or finding tranquility in the garden retreat
Choose dates to view prices
Photo gallery for Palace Hotel
The Palace Hotel is a city sanctuary with self-serve breakfast and an on-site cafe. Enjoy practical amenities like WiFi and dry cleaning. Explore the peaceful garden and enjoy billiards at the bar area.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Bar
- Laundry
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Balcony or patio
TV
Bathrobes
Minibar
Digital channels
Wardrobe or closet
Mobile key entry
- 18 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Standard Twin Room
Standard Twin Room
Highlights
Balcony or patio
TV
Bathrobes
Minibar
Digital channels
Wardrobe or closet
Mobile key entry
- 18 sq m
- Sleeps 2
- 2 Twin Beds
View all photos for Family Triple Room
Family Triple Room
Highlights
Balcony or patio
TV
Bathrobes
Minibar
Digital channels
Wardrobe or closet
Mobile key entry
- 24 sq m
- Sleeps 4
- 3 Double Beds
View all photos for Basic Single Room, 1 Double Bed
Basic Single Room, 1 Double Bed
Highlights
Balcony or patio
TV
Bathrobes
Minibar
Digital channels
Wardrobe or closet
Mobile key entry
- Sleeps 2
- 1 Double Bed
About the neighborhood
Mbarara is home to Palace Hotel. Local points of interest include Mbarara Golf Course, Mbarara Regional Hospital, and Mbarara University Of Science And Technology. Visit our Mbarara travel guide
View more Guest Houses in Mbarara
boma grounds, Mbarara, Mbarara
What's nearby
- Mbarara Golf Course8 min walk - 0.8 km
- Mbarara Regional Hospital13 min walk - 1.2 km
- Mbarara University Of Science And Technology3 min drive - 1.9 km
- Igongo Cultural Centre8 min drive - 7.1 km
- Uganda Technical College Bushenyi60 min drive - 64.0 km
Restaurants
- New Baguma Restaurant3 min drive
- YBZ Lounge3 min drive
- Acacia Hotel13 min walk
- Highway Restaurant20 min walk
- Lords Bar17 min walk
About this property
Palace Hotel
Property highlights
Consider a stay at Palace Hotel and take advantage of free self-serve breakfast, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
- Free self parking
- A banquet hall, a billiards/pool table, and a 24-hour front desk
- Tour/ticket assistance, a front-desk safe, and luggage storage
Room features
All guestrooms at Palace Hotel boast comforts such as bathrobes, as well as amenities like free WiFi and minibars.
Other conveniences in all rooms include:
- Balconies or patios and wardrobes/closets
- 32-inch TVs with digital channels
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Free self-serve breakfast available daily 10:00 AM to 11:00 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Snack bar/deli
Things to do
- Billiards/pool table
Family friendly
- Laundry facilities
- Snack bar/deli
Conveniences
- 24-hour front desk
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
- Shared microwave
- Shared refrigerator
Guest services
- Dry cleaning/laundry service
- Tour and ticket assistance
Outdoors
- Garden
Accessibility
- No elevator
More
- Banquet hall
- Designated smoking areas
- Mosquito nets
Room amenities
Bathroom
- Bathrobes
- Shower
- Slippers
- Towels provided
Entertainment
- 32-inch TV with digital channels
Food and drink
- Minibar
- Room service
More
- Mobile key entry
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Palace Hotel Mbarara
Palace Mbarara
Palace Hotel Mbarara
Palace Hotel Guesthouse
Palace Hotel Guesthouse Mbarara
Frequently asked questions
Is Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Palace Hotel?
Check-in start time: 11:00 AM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Palace Hotel?
Check-out is at 11:00 AM.
Where is Palace Hotel located?
Situated in Mbarara, this guesthouse is within a 15-minute walk of Mbarara Golf Course and Mbarara Regional Hospital. Mbarara University Of Science And Technology is 1.2 mi (1.9 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Palace Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
10
Amenities
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 3 out of 6 reviews
10 - Excellent
3
Rating 8 - Good. 1 out of 6 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 6 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 6 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Umuto
7 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a peaceful place to relax, reception is excellent and professional. I would recommend this place to anyone who wants to stay in Mbarara.
Umuto
Stayed 1 night in May 2025
4/10 Poor
Marianne
9 August 2023
Left a lot to be desired
The hotel had no computer at check in so they never received our reservation. Even though we booked when there were 6 rooms left on Expedia (we booked 3) they said they had no rooms. They offered us an apartment which we took because we had no option at that point but it gave us a very mediocre stay and a vehicle search by the guard at the gate coming out, which was so unnecessary. There was no breakfast when we came down at 9:00 and they didn’t get any more for us. All in all it was less than mediocre and I would not recommend this place.
Marianne
Stayed 1 night in Aug 2023
10/10 Excellent
Verified traveler
25 February 2020
Liked: Cleanliness, staff & service, property conditions & facilities
This propert was a perfect fit for me. The rooms were clean and spacious, the staff was courteous at all times, the food was good, and the outside area was pristine. And the price was very reasonable.
I hope to stay here again.
Verified traveler
Stayed 2 nights in Feb 2020
10/10 Excellent
Ida
24 August 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billig men fint!
Ida
Stayed 1 night in Aug 2024
6/10 Okay
Hulusi
4 June 2024
Hulusi
Stayed 1 night in Jun 2024