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"The entire staff team was friendly, helpful, kind, and thoughtful. The room was clean and well maintained. The pool and beaches were pretty, and the massage among the mangroves was peaceful. We enjoyed delicious food from both restaurants. We also enjoyed bird watching, snorkeling, and horseback riding. It was incredible to see monkeys, giant squirrels, coucal, kingfishers, Bali Mynas, a civet cat, barking deer, a falconet, and much more. We felt privileged to experience West Bali National Park with such lovely accommodations. "

"Nusa Bay is an unforgettable location and stay. Take the snorkelling or diving excursions to the reef - an absolute highlight with great guides like Lik Putu. Highly recommend the trip to get to Nusa Bay to see a lot of Bali. If you have a driver, ask for stops at waterfalls and traditional coffee and tea makers to experience more of the mountains between Ubud and West Bali National Park. Special thanks to Lia from Guest Services for helping me with changes to my stay. "

"Multiple pools and hot springs plus our room came with private hot springs and plunge pool. Friendly helpful staff and great service. Rooms clean and comfortable tidied daily. Beautiful and tranquil surroundings "

"Absolutely stunning, if you’re looking for peace and quiet in Bali, this is the place. The room was beautiful with everything you could need. The included breakfast was cooked to order, no buffet here, and evening meals were excellent and reasonably priced, you are restricted to eating in the hotel restaurant as the hotel isn’t near any other places. The hotel is a 30 minute boat ride from the reef at Menjangan island, it was the best snorkelling I’ve ever done. One downside is that the hotel is a 4-5 hour drive from the airport, but a prepaid taxi will only cost about 40 GBP each way. I will definitely return."

"My wife and I stayed at Melaya Estate for 3 nights in September 2025. The villa is spacious and comfortable. There is a private pool and direct beach access. It's a quiet area, very peaceful. The staff is excellent. You tell them what you want from their menu and they bring the food to your villa at the specified time. The food is excellent. We are birders and the manager arranged for a driver to take us to the Bali Barat National Park, about 20 minutes away. We highly recommend these villas for nature-oriented customers."

"Best holiday ever. Villa was better then photos online. Staff were just amazing and Gutta is still the most handsome driver in Bali. Karen, you must be so proud of your staff, absolutely amazing. We will be back."

"The hotel owner miyah was the most generous and kindhearted person U would want to meet she went the extra mile to make me feel welcome always happy and smiling always quick to make me a coffee or cook me a meal and give me a lift on her bike anywhere"

"Take your five star hotel and elevate it. That is what this stay was like for us. They anticipated every need. Provided anything we asked for. The staff was extremely kind. "

"Great stay, staff exceptional!"