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"Friendly staff, clean facilities"

"This is a smaller hotel with a homely, personal feel that felt unique compared to larger, more commercial feeling hotel / spa combos that are becoming so common now. We felt very comfortable playing games and having drinks in the evening, enjoying the unique heated outdoor pool and generally relaxing. Our room was large with a huge, comfy bed with crispy clean linen and a lovely hot bath with bubbles. Our evening meal was exceptionally tasty and well presented - the baked Sole was the best meal I've had this year . This would easily be a 5 star review except for a funny interaction with the restaurant manager who, despite my booking a 6:30pm dining slot weeks ago, which the front desk confirmed on arrival, looked at me like I had two heads when we turned up to dine...he did speak to us at first, didn't use any pleasant or even polite language to put us at ease and made me feel a bit silly TBH by staring at me in the hallway until I spoke. This person needs to follow the example set by his team who were all warm, conversational and put us at ease. There was a 60th birthday in the big function room that perhaps took his attention away, but I couldn't help feeling this chap is in the wrong industry. Other than that, we couldn't recommend this enough. A little gem tucked into the Wiltshire countryside. "