"They mentioned it was an A/C which is not available at the property. The fan was not working either, when I said I would like to change the room the host showed me room without fan. She said open the window if u need air, it was supper hot outside. Overall terrible experience. Never recommend to anyone."
"Everything about our stay was wonderful. We were made to feel right at home. Mark and the staff were extremely friendly and helpful. The hotel is very well cared for and the rooms are comfortable. The common areas are charming and spacious. The restaurant offers great food with generous portions and a nice offering of local and other wines.
Mark provided great suggestions for things to do. The ride up the aerial cablecar to Brienzer Rothorn was a highlight, offering exceptional views of...
"Staff was great as usual. Breakfast was good. Hot scrambled eggs very good. Lots of variety. Fine china and silverware versus paper and plastic. A larger varity of cereal would've been more welcome.
Unfortunately the room wasn't as well maintained this time as it usually is. The shower wasn't cleaned very well and you could see some filth uncleaned in the shower. There was a plumbing problem, as the drain was leaking steadily making using the sink impossible without creating puddles int e...
"Hotel is located right on the lake, we stayed there for 3 nights ( family trip).
The room decor is beauriful but very unusual. All walls, including ceiling are painted in black navy, extremely dark, walls have also some wood paneling, some mirrors, with very, very, very few lights. It was so dark, we kept bumping into walls and mirrors.
Its a very theatrical decor, just not practical.
Also, the grass, lawn, trees, shrubs were dried up, dying. I know Lucerne area has had little rain but...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.