Hotel Real Mercedes

Property class: 3.5

Choose dates to view prices

Take advantage of a playground, a hair salon, and a 24-hour business center at Hotel Real Mercedes. Treat yourself to spa services, such as a body treatment, a manicure/pedicure, or a massage. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is AED 150
AED 181 total
includes taxes & fees
21 Sep - 22 Sep

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

A neatly arranged hotel room with a large bed, a bedside table with a lamp, a small table with chairs, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, and a chair.

Standard Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

A neatly arranged bedroom with a large bed, a bedside table with a lamp, a small refrigerator, and a window with curtains.

Junior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 King Bed

A neatly made bed with a beige bedspread, red pillows, and a white towel. There is a wooden nightstand with a lamp and a telephone.

Basic Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Mérida Centro, a neighborhood in Mérida, is home to Hotel Real Mercedes. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Zoological Park of Centenario and House of Culture of the Mayab are also worth visiting. Visit our Mérida travel guide
Map
Av. Itzáes, 261, Mérida, YUC, 97070

What's nearby

  • A palm tree on a beach with clear blue sky and ocean.
    Yucatan International Convention Center
    4 min drive - 2.2 km
  • A busy urban street lined with trees and street lamps, with cars parked on the side and moving on the road.
    Paseo de Montejo
    4 min drive - 2.5 km
  • Plaza de Toros de Merida
    19 min walk - 1.6 km
  • Paseo 60
    4 min drive - 2.2 km
  • Parque Zoológico del Centenario
    4 min drive - 2.2 km

Getting around

  • Teya-Merida Station
    33 min drive
  • Mérida International Airport (MID)
    16 min drive

Restaurants

  • Poder Del Sazón
    9 min walk
  • Cantina El Poniente
    11 min walk
  • Restaurante Marinos
    9 min walk
  • KFC
    5 min walk
  • El Tio Ciro
    9 min walk

About this property

Hotel Real Mercedes

  • Hotel near Yucatan International Convention Center
  • Take advantage of a playground, a hair salon, and a 24-hour business center at Hotel Real Mercedes. Treat yourself to spa services, such as a body treatment, a manicure/pedicure, or a massage. Guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Concierge services, a front-desk safe, and tour/ticket assistance
    • Coffee/tea in the lobby, a 24-hour front desk, and smoke-free premises
  • Room features
  • All guestrooms at Hotel Real Mercedes have comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and minibars.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Daily housekeeping, desks, and phones

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The price is AED 134
AED 161 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Up to 33 lbs per pet

Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Real Mercedes have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Real Mercedes?

As of 20 September 2026, prices found for a 1-night stay for 2 adults at Hotel Real Mercedes on 21 September 2026 start from AED 150, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Real Mercedes pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 250 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Real Mercedes?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Real Mercedes?

Check-out is at noon.

Where is Hotel Real Mercedes located?

Located in Mérida Centro, this hotel is within a 15-minute walk of Merida Clinic and Park of the Americas. Zoological Park of Centenario and Parque Zoológico del Centenario are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Real Mercedes Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 58 out of 113 reviews
Rating 8 - Good. 38 out of 113 reviews
Rating 6 - Okay. 7 out of 113 reviews
Rating 4 - Poor. 4 out of 113 reviews
Rating 2 - Terrible. 6 out of 113 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious . Excellent location to dining options
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Clean and spacious rooms.
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked for a combination of location, price, and amenities. It's a nice hotel, clean, quiet, comfortable including the beds. Breakfast was included in our booking but as I noticed on reviews elsewhere beforehand, it did turn out to be light with just fruit, toast, coffee and juice so anyone accustomed to a larger breakfast would want to supplement with additional items they have available for purchase (i.e. eggs).
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The property is super cleaned and they service the rooms daily. The elevator was not working. AC is only in the rooms. Cindy the receptionist was super kind and helpful. She made the difference during my stay. Overall, it's a nice place.
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had the room closest to the street and elevator. I was assuming we would t get much sleep. I was expecting lots of noise. To my surprise it was very quiet and I slept great. I would stay here again!
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Staff was good, parking is tough. No elevator. Our bathroom door has scratch marks from the dogs. Pool looked dirty. Very clean hotel in the rooms, lobby, etc
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The pool was always clean and well maintained. The staff were very friendly. The free coffee at the front is a nice touch. The free continental breakfast was just okay. Don't expect alot from it. I would highly recommend this hotel!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is ok
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Comfortable rooms!
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Amenities
Everything is going good... Tv with Netflix etc breakfast.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
the room was clean but is very noise, there is a school next to it.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Well kept property near medical facility. Quiet AC and clean spacious room. Downstairs overhead too low!
Stayed 2 nights in Nov 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strong chemical smell in the rooms, cheaper rooms have no windows, noisy outside (sound like a school next door), no restaurants in proximity, unfriendly service, terrible breakfast. Never again!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, personal de recepción muy amables y con disponibilidad a ayudarte en todo momento.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen buenas camas y las almohadas están chidas
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy agradable, limpio, habitaciones amplias, el horario del uso de la alberca muy bueno, lo mejor que aceptan mascotas ( no lleve a mi perrita) pero es bueno saber, y muy cerca hay negocios de comida, tiendas de autoservicio. Sin duda regresaria
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Viajamos en grupo y de las 8 habitaciones reservadas, nos cancelaron 3 sin previo aviso, oh sorpresa. La habitación limpia, desayuno deja michisisisisimo que desear y la persona que está ahí súper mal carácter y aptitud, solo un joven de recepción amable pero las señoritas fatal, todas de genio y de muy mala manera contestaban. Le doy 4/10
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Muy cómodo y en super ubicación, la recepciónista muy amable y atenta.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar bonito y estratégico dentro de mis necesidades en ese momento, todo muy limpio, el desayuno continental rico y suficiente (café, leche, cereal, pan y tres tipos diferentes de frutas, mantequilla y mermelada) desafortunadamente le tocaba mantenimiento a la alberca y no pudimos entrar pero el jardín es bonito, el estacionamiento en pequeño y un poco difícil de maniobrar, no tiene elevador (solo tiene 2 pisos) pero puede ser una pequeña limitante por si algún huésped tiene dificultades motoras. Lo recomiendo!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Limpio, personal amable, diversos lugares para comer y hacer compras. En los alrrededores.
Stayed 2 nights in Feb 2026