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"Waited 25 min for check in to the hotel , that long it took receptionist finish couple front of us . Travelling often this hotel have worst checking from my experience . "

"Right in the center of the main walkable area. Beautiful spa facilities in the hotel with great amenities. Lots of restaurants right outside the door. Excellent breakfast. "

"We been very satisfied with everything "

"Loved the location and the spa"

"All was very good. Big spacy room, super comfortable bed, friemdly people."

"Wonderful old hotel with modern spa, pool, and sauna facilities. Our Superior Room was a good size with a view over the courtyard and down the Main Street of Karlovy Vary. Staff were very helpful - English was well understood, as was Czech, Russian and Polish - and the buffet breakfast was plentiful with ample choice. Valet parking was easy. But mainly, the hotel is stately and the lobbies, corridors, restaurants and bars are bars are beautifully decorated and well maintained. "

"Outstanding service across the board from any employee we came across. Excellent location, and full of historical atmosphere. Great comfort and a wonderful retreat. Thank you! Especially thankful for kind hospitality and welcoming to us with our dog. It made our experience so much nicer. Thank you again! "

"Rooms spacious and lovely blend of old and new. Pool was closed (one of the main criteria for selecting the hotel) and irritating €15 pd charge for parking - also not clear in booking. Breakfast just about ok. Karlovy Vary a very beautiful place. "

"Very positive experience "