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"The suite was larger than I thought that it would be. The 2 A/C units both worked really good. The WiFi worked really good too."

"The breakfast buffet was fresh and had many options. The coffee was great too. The staff upgraded our room to a suite. It had a living area, kitchen, and the best part was the view. I will definitely use Best Western again. "

"Best customer service in the area"

"Disappointed they don’t offer airport shuttle service to Sanford and the cruise port service didn’t start until 10. "

"Very contemporary hotel with modern amenities. Staff was very friendly, especially at the rooftop bar. Nice breakfast included with plenty of choices for everyone! Very close to the port for cruise passengers convenience. Would definitely return to this hotel."

"Bathroom was very clean and disinfected, room smelled nice also. Check-in was smooth, Jewell was great!! Outdoor pool was clean and temperature controlled. Great stay, will visit again."

"Nice clean room, friendly staff. Food close by"

"Wonderful staff, nice breakfast and lunch, clean room. Just keep location of balcony room, so you won't have to look at fans on the top of another building, the noise didn't allow me to enjoy the balcony at all."

"The room we were in really needed updating. Some of what looked like black grime on the bathroom floor, door, and shower curtain and edges of the room may have been discolored from age but just looked like dirt and grime. The bathroom door was warped and difficult to close because it scraped across the floor. The small bedside table, desk, and chest of drawers had warped and cracking on the tops in several areas. The mirrors were cloudy and old with spots as well. Good things: -great shower and water pressure ( but no shelves to put soap/ shampoo in the stall). -easy self parking right outside our room. -toilet and sink very clean and worked well. -friendly and kind staff. -excellent price."