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"The walls are paper-thin and offer no soundproofing. Management failed to mention a music event that blasted bass until 11:00 PM, only to be followed by a 6:00 AM wake-up call from loud staff. Throw in terrible water pressure in the shower, and it was a miserable experience. Look elsewhere."

"Foreign traveller one night. Front office manager tried to overcharge me for laundry. I ended up just leaving my clothes there. Front office manager tried to overcharge me for breakfast. I ended up just telling him to skip it. Front office manager tried to overcharge me for airport shuttle bus. I just ended up just taking Gojek. When writer brought this up to front office manager he demanded the prices he wanted, argued in length with writer in the front lobby of the hotel in front of other patrons and his staff. Awful, stressful experience, will not be staying there again."

"Frontmen and security men were very courteous and polite "