Four Points by Sheraton Mexico City, Colonia Roma

3.5 star property
Art Deco hotel with free valet parking and a fitness center

Choose dates to view prices

Four Points by Sheraton Mexico City welcomes guests to vibrant Colonia Roma with thoughtful amenities. Enjoy on-site shopping, a cozy coffee shop, dry cleaning services, and relaxing in the garden or by the lobby fireplace. Guests praise the excellent location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AED 793
AED 948 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (No View)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Alvaro Obregon No. 38, P.B. Col Roma, Mexico City, CDMX, 06700

What's nearby

  • Paseo de la Reforma - 17 min walk - 1.5 km
  • Angel of Independence Monument - 5 min drive - 1.5 km
  • U.S. Embassy - 6 min drive - 1.5 km
  • Palacio de Bellas Artes - 10 min drive - 3.1 km
  • Zócalo - 12 min drive - 3.8 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Nine Heroes Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬1 min walk
  • ‪Churrería El Moro - ‬1 min walk
  • ‪La Docena - ‬1 min walk
  • ‪Qūentin Café - ‬1 min walk
  • ‪El Palenquito - ‬2 min walk

About this property

Four Points by Sheraton Mexico City, Colonia Roma

Hotel near Paseo de la Reforma
Angel of Independence Monument is located near Four Points by Sheraton Mexico City, Colonia Roma, which provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Wedding services, meeting rooms, and a 24-hour front desk
  • Guest reviews speak highly of the location
Room features
All 90 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 55-inch LCD TVs with Netflix, streaming services, and premium channels
  • Recycling, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 371.60 for adults and MXN 185.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (4,575 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 371.60 for adults and MXN 185.80 for children
  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: MXN 3000.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Colonia
Four Points Sheraton Colonia Hotel
Four Points Sheraton Colonia Hotel Mexico City Roma
Four Points Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico City Colonia Roma Hotel
Four Points by Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico C
Four Points by Sheraton Mexico City Colonia Roma
Four Points by Sheraton Mexico City, Colonia Roma Hotel
Four Points by Sheraton Mexico City, Colonia Roma Mexico City

Frequently asked questions

Is Four Points by Sheraton Mexico City, Colonia Roma pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000.00 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Four Points by Sheraton Mexico City, Colonia Roma?

Self parking and valet parking are free at this property.

What time is check-in at Four Points by Sheraton Mexico City, Colonia Roma?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Four Points by Sheraton Mexico City, Colonia Roma?

Check-out is at noon.

Does Four Points by Sheraton Mexico City, Colonia Roma provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 500 per vehicle applies.

Where is Four Points by Sheraton Mexico City, Colonia Roma located?

Located in Roma Norte, this hotel is within 1 mi (2 km) of Arena México, Paseo de la Reforma, and Angel of Independence Monument. Palacio de Bellas Artes and Zócalo are also within 3 mi (5 km). Nine Heroes Station is 10 minutes by foot and General Hospital Station is 10 minutes.

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Four Points by Sheraton Mexico City, Colonia Roma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 268 out of 460 reviews
Rating 8 - Good. 128 out of 460 reviews
Rating 6 - Okay. 39 out of 460 reviews
Rating 4 - Poor. 16 out of 460 reviews
Rating 2 - Terrible. 9 out of 460 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
There are a lot of restaurants and bars close by
Stayed 5 nights in Jun 2025

10/10 Excellent

Audomaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, refined, practical and excellent location
Stayed 2 nights in Dec 2024

8/10 Good

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to easily walk around to restaurants, bars and transportation.
Stayed 4 nights in May 2024

10/10 Excellent

Myrna Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 5 nights in Feb 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying at this location. Everything was nice and clean.
Stayed 2 nights in Jul 2024

8/10 Good

EDNA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. Lots of restaurants
Stayed 3 nights in Dec 2024

10/10 Excellent

Shena

Liked: Amenities
- super helpful!
Stayed 3 nights in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place. It was quiet and clean.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go-to in Mexico City

Fourth or fifth time I've stayed at this hotel. Love the place itself, the staff and the location. It's my go-to in Mexico City.
Stayed 1 night in Mar 2024

10/10 Excellent

biju

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Recommend it highly
Stayed 5 nights in Mar 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service
Location and property updated nicely
Stayed 4 nights in Aug 2022

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dead good.

Clean, comfortable. Great showers!
Stayed 1 night in Mar 2024

4/10 Poor

Sarahi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady in front desk had me waiting 40 min and didn’t respect the price i had with my reservation she ended up canceling everything even when i show her my itinerary reservation etc i had to Pay more.
Stayed 2 nights in Jul 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everywhere I needed to go.
Stayed 4 nights in Jul 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in late and left early so we didn’t get to experience the bar/restaurant but everything else about our experience was top notch. Really liked the showers!
Stayed 1 night in Mar 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, convenient location. Staff was excellent, especially Jorge! SO helpful and kind. Made us feel so safe. Rooms were a good size for 2 people. Walls are thin. We loved our balcony but on the 3rd floor, it was a little close to street level and was pretty loud during rush hour. If you are a light sleeper, I don't recommend. Hotel restaurant and bar were nice too. Would def stay here again!

10/10 Excellent

GLORIA

Liked: Staff & service
Very nice
Stayed 1 night in Jul 2022

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
The staff were so nice, helpful, and kind. Every one of them! They are truly the best part of the hotel. Maria Jose, in particular, went out of her way to assist us. The hotel is on a busy street, so when you book a room, make sure it doesn't face the main street.

10/10 Excellent

Jessica E

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely stay in Roma Norte

Had an interior room, strange to not have a wondow to outside butbsaved money on the booking, and the AC worked great. Good housekeeping service, 2 fresh bottles of water probided every day. The only complaint is the wifi router and temperature controls faced the bed and are extremely bright, I had to get creative to block the lights in the middle of the night, so consider bringing an eye mask! Excellent location near plenty of restaurants, very safe but not so touristy like Polanco. Good access to bus if you want public transport. Front desk helped me find a 24 hour pharmacy 3 blocks away for an item ai forgot that they didnt stock in their little sundries shop. Highly recommend!
Stayed 6 nights in Oct 2024

10/10 Excellent

Marisa

Liked: Staff & service, property conditions & facilities, room comfort

Well-situated and perfect for a work trip

Well-situated hotel with delightful and helpful staff and delicious food and drinks. The Sunday morning ... gathering? outside the hotel on the main street was loud - I needed earplugs. Thank goodness for the blackout curtains! And - I only left my room for an hour or so in the morning to get breakfast and left the "do not disturb" sign on, taking it off for at least 5+ hours both full days, but no one ever came to clean up/replenish coffee and water (the most important thing!). Staff were absolutely delightful when I told them and helped out immediately (in addition to advising on places to go locally during our short trip). Overall fantastic stay.
Stayed 3 nights in Feb 2023

2/10 Terrible

Marco

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Terrible traffic noise. We asked for a room in a higher level. No way. They wake you at 7.50 for make the room. Twice. Very kind staff but not to recommend at all. They need a better noise isolation.
Stayed 4 nights in Aug 2023

2/10 Terrible

LEANDRO

Disliked: Staff & service
I reserved a transportation service the night before and next day an short and skinny guy did not check the quote I had already and he sent a wrong company, they charged me the double what I was quoted, I checked out and they called me later when I was at the airport that they forgot to charge me more charges related to my room (it was the same guy) besides that guy service the other things are ok, restaurant doesn’t have any Mexican food and the manu is super limited.
Stayed 2 nights in Sep 2023

10/10 Excellent

ILSE

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Felt very safe! Clean rooms, friendly staff
Stayed 2 nights in Sep 2025