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Hyatt House Mexico City/Santa Fe

4.0 star property
Hotel with free breakfast, 8-minute walk to Santa Fe Center Mall

Choose dates to view prices

Photo gallery for Hyatt House Mexico City/Santa Fe

Interior
Exterior
Lobby
Lobby
Serves breakfast, lunch, and dinner
Located near Teatro Zentrika, Hyatt House Mexico City/Santa Fe offers a sophisticated retreat with practical amenities. Enjoy international dishes at H Bar, swim in the outdoor pool, or maintain your fitness routine at the 24-hour gym. Guests appreciate the attentive staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Pet friendly
The current price is AED 300
AED 358 total
includes taxes & fees
3 Nov - 4 Nov

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio, 1 King Bed with Sofa bed

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed) | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

8.4 out of 10
Very good
(9 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (With Shower)

Room, 1 King Bed, Accessible (With Shower) | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible (With Shower)

7.6 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King and 1 Sofa Bed)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom (1 King and 1 Sofa Bed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony

Studio, 1 King Bed with Sofa bed, Balcony | Balcony

Studio, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Mexico City

What's nearby

  • Santa Fe Center Mall - 9 min walk - 0.8 km
  • Centro Medico ABC Santa Fe - 10 min walk - 0.9 km
  • Parque La Mexicana - 14 min walk - 1.2 km
  • Ciudad de los Ninos - 14 min walk - 1.2 km
  • Expo Santa Fe Mexico - 5 min drive - 2.7 km

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Buenavista Station - 36 min drive
  • Benito Juarez International Airport (MEX) - 47 min drive

Restaurants

  • ‪One o One - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Las Alitas - ‬4 min walk
  • ‪El Japonez - ‬3 min walk
  • ‪Taquearte - ‬2 min walk

About this property

Hyatt House Mexico City/Santa Fe

Upscale hotel near Santa Fe Center Mall
Located close to Centro Medico ABC Santa Fe and Teatro Zentrika, Hyatt House Mexico City/Santa Fe provides free continental breakfast, a grocery/convenience store, and a coffee shop/cafe. The on-site international cuisine restaurant, H Bar, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Self parking (surcharge), express check-out, and express check-in
  • ATM/banking services, free newspapers, and a banquet hall
  • An elevator, meeting rooms, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 119 rooms boast comforts such as premium bedding and wet bars, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, microwaves, and coffee/tea makers

Similar properties

Front of property

Camino Real Santa Fe

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 2,585 reviews
The price is AED 304
AED 363 total
includes taxes & fees
9 Nov - 10 Nov
Camino Real Santa Fe

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 275 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from August 6 2025 to October 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 275 per night
  • Pet fee: MXN 1500 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Mexico City/Santa Fe Hotel
Hyatt House City/Santa

Frequently asked questions

Does Hyatt House Mexico City/Santa Fe have a pool?

Yes, this property has an outdoor pool. One of the pools will be unavailable from August 6 2025 to October 31 2025 (dates subject to change).

Is Hyatt House Mexico City/Santa Fe pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of MXN 1500 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt House Mexico City/Santa Fe?

Self parking is available for MXN 275 per night.

What time is check-in at Hyatt House Mexico City/Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt House Mexico City/Santa Fe?

Check-out is at noon.

Where is Hyatt House Mexico City/Santa Fe located?

Located in Santa Fe, this hotel is within a 10-minute walk of Santa Fe Center Mall and Centro Medico ABC Santa Fe. Teatro Zentrika is 0.6 mi (1 km) away. Santa Fé Station is 18 minutes by foot.

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Reviews

Hyatt House Mexico City/Santa Fe Reviews

9.0

Wonderful

9.0

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 689 out of 1006 reviews
Rating 8 - Good. 178 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 34 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

Reviews

10/10 Excellent

nayeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 7 nights in Feb 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
*****
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice business hotel, not perfect.

Very nice, but a couple of issues. Hotel was kept rather cold, and it was difficult to control temperature in the room. But otherwise the room was very well equipped, with microwave, fridge etc. very comfortable as a whole. Food was a bit hit and miss. Some served rather cold and not terribly exciting.
Stayed 5 nights in Jan 2025

2/10 Terrible

Anna

There was no hot water on the last day. Staff did not care.
Stayed 6 nights in May 2024

8/10 Good

Jorge

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I did not like the cook and waiter on Sunday. They were really rude to my wife.
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. No recibí las bebidas porque no tuve tiempo.
Stayed 1 night in Oct 2025

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities
No poder bajar en el elevador del L al S2 es incomodo, aún teniendo tarjeta del cuarto. De los alimentos solicitados en el menú, para room service no tuvieron 2 de ellos. De ahí en fuera las habitaciones y el personal impecables.
Stayed 1 night in Oct 2025

6/10 Okay

Maria De Los Angeles

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Mal olor en la habitación Terrible Olor a cañería
Stayed 2 nights in Oct 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio, en buen estado. , todo funciona
Stayed 1 night in Oct 2025

10/10 Excellent

Samadhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, habitación cómoda y cerca de la Expo Santa Fé
Stayed 2 nights in Oct 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy accesible con al hospital ABC
Stayed 3 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Arturo and company were amazing
Stayed 3 nights in Oct 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and fluent in English. Very convenient to Centro Medico ABC with connection by above-street pedestrian bridge. Included breakfast was good and especially convenient. Room service was fast and also convenient. Room included a complete kitchenette and sitting area separate from bedroom. Comfortable mattress and immaculately clean throughout the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabita

Liked: Amenities
Solo el estractor trabajo las 24hrs.
Stayed 1 night in Sep 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Mi favorito desde siempre
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Algo complicado dar con la entrada del hotel, pero todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendo
Stayed 1 night in Aug 2025

10/10 Excellent

D Jeazul Ponce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble hotel !
Stayed 1 night in Aug 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación excelente ya que estuve con un familiar en el ABC
Stayed 2 nights in Jul 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy limpio, Comida deliciosa y cercano al hospital ABC
Stayed 1 night in Aug 2025

10/10 Excellent

Esly Llamarit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the amazing hospitality!
Stayed 2 nights in Aug 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, property conditions & facilities
Calidad, atención y personal de muy buena calidad!
Stayed 3 nights in Jul 2025

10/10 Excellent

Emmanuelle

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito y práctico por el hospital
Stayed 1 night in Jul 2025