Newton 272, Col. Chapultepec Morales, Mexico City, MDF, 10200
Angel of Independence Monument3 min drive
Auditorio Nacional4 min drive
Centro Citibanamex Convention Center5 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.)59 min drive
Room options
View all photos for Preferential Room
Preferential Room
Highlights
TV
Rollaway/extra beds
Cribs/infant beds
Down duvet
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Cable channels
60 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
Highlights
TV
Rollaway/extra beds
Cribs/infant beds
Down duvet
Blackout drapes/curtains
Pillowtop bed
Private bathroom
Cable channels
60 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room (Preferential)
Deluxe Room (Preferential)
Highlights
Furnished lanai
TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Cable channels
Daily housekeeping
60 sq m
Sleeps 2
1 King Bed
About the neighborhood
Mexico City
Residencia Polanco is located in Polanco, a neighborhood in Mexico City, and is in the entertainment district and near a metro station. National Museum of Anthropology and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.
Centro Citibanamex Convention Center - 5 min drive
Chapultepec Park - 5 min drive
Getting around
Polanco Station - 10 min walk
Mexico City Buenavista Station - 17 min drive
Benito Juarez International Airport (MEX) - 34 min drive
Restaurants
La Docena - 3 min walk
Siembra Tortillería - 1 min walk
SiembraTortilleria/Comedor - 2 min walk
El Cotorreo - 3 min walk
Casa Elefante - 1 min walk
About this property
Residencia Polanco
Hotel near Angel of Independence Monument
Close to Avenida Presidente Masaryk and National Museum of Anthropology, Residencia Polanco provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also find perks like:
Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
An elevator, concierge services, and free newspapers
Tour/ticket assistance, luggage storage, and smoke-free premises
Guest reviews say good things about the overall condition
Room features
All guestrooms at Residencia Polanco include amenities such as free WiFi.
Other conveniences in all rooms include:
Pillowtop mattresses and down comforters
Bathrooms with tubs or showers and free toiletries
TVs with cable channels
Daily housekeeping and phones
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Room service available
Family friendly
Laundry facilities
Separate living room
Conveniences
Elevator
Free newspapers in lobby
Guest services
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes/curtains
Down comforter
Pillow-top mattress
Bathroom
Bathtub or shower
Free toiletries
Hair dryer (on request)
Private bathroom
Towels
Entertainment
Cable channels
TV
More
Free local calls
Phone
Policies
Check-in
Check-in start time: 7:00 AM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Residencia Hotel Polanco
Residencia Polanco
Residencia Polanco Hotel Mexico City
Residencia Polanco Mexico City
Residencia Polanco Hotel
Residencia Polanco Hotel
Residencia Polanco Mexico City
Residencia Polanco Hotel Mexico City
Frequently asked questions
Is Residencia Polanco pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Residencia Polanco?
Check-in start time: 7:00 AM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Residencia Polanco?
Check-out is at noon.
Does Residencia Polanco provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Where is Residencia Polanco located?
Located in Polanco, this hotel is within 1 mi (2 km) of Avenida Presidente Masaryk, Paseo de la Reforma, and National Museum of Anthropology. Parque Zoologico de Chapultepec and Auditorio Nacional are also within 1 mi (2 km). Polanco Station is 10 minutes by foot and San Joaquin Station is 19 minutes.
Residencia Polanco Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 45 out of 301 reviews" "
10 - Excellent
45
Rating 8 - Good. 84 out of 301 reviews" "
8 - Good
84
Rating 6 - Okay. 87 out of 301 reviews" "
6 - Okay
87
Rating 4 - Poor. 52 out of 301 reviews" "
4 - Poor
52
Rating 2 - Terrible. 33 out of 301 reviews" "
2 - Terrible
33
6.8/10
Cleanliness
7.2/10
Staff & service
5.2/10
Amenities
5.8/10
Property conditions & facilities
Reviews
2/10 Terrible
Anyonio, Mexico City
Traveled with group
4 Oct, 2020
This place NO LONGER EXISTS but they have NOT brought down any of their listings. Their phone numbers DON'T work and I nonetheless got charged for reserving at this non-existent hotel!
Anyonio
Stayed 1 night in Oct 2020
6/10 Okay
Minda, Shelton
Traveled with partner
1 Nov, 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a semi-apartment building - what they used to call a residential hotel. There is a nicely appointed living room, a kitchen with a microwave (needs a mini- fridge, which my room had last year), a good bedroom (with a very cranky TV), and a decent bathroom, which they have really tried to update. No AC in the summer, no heat in the winter . . . there’s a large fan for the former and an electric heater for the latter. Excellent location, fabulous service.
It's a mix of feeling toward this Hotel. I think that management don't care very much about this Hotel and the potential it has in the area. The front desk people are very nice. No A/C , Need to ask for an electric fan for the night, the bed sheet was never changed but was neatly fixed every day, (4 days). Don't get me wrong its a very beautiful hotel and the area is amazing. The owner needs to improve more the building....and place towels daily, and not to wait until your guest need one and have to ask for it. At least I have few good stories to tell.
This hotel is absolutely horrible. There's black mold in the bathrooms, multiple smoke alarms that were beeping non-stop because the batteries were dying, dirty sheets, windows that don't lock, and they only provide one towel. I have nothing a positive to say about this hotel.
Shilo
Stayed 7 nights in Apr 2019
2/10 Terrible
Verified traveler
7 Apr, 2019
Verified traveler
Stayed 2 nights in Apr 2019
10/10 Excellent
Katan
25 Mar, 2019
Liked: Cleanliness, staff & service, room comfort
Spacious
The hotel was spacious and it had nice beds and rooms, it’s a little old but the price is alright.
Katan
Stayed 1 night in Mar 2019
6/10 Okay
Verified traveler
Business traveler, Traveled with partner
7 Mar, 2019
Liked: Staff & service
Disliked: Cleanliness, amenities
Very nice area. You get what you pay for. No AC. Could be much cleaner.