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Stara Hamburgo

5.0 star property
Luxury spa aparthotel, walk to Paseo de la Reforma

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Stara Hamburgo

Breakfast, lunch, dinner served; international cuisine
Exterior
Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Gym
    GymGym

Explore the area

Map
Hamburgo No. 32, Col. Juárez, Mexico City, 06600
  • Popular LocationPaseo de la Reforma4 min walk
  • Popular LocationAngel of Independence Monument13 min walk
  • Popular LocationZócalo5 min drive
  • AirportMexico City (MEX-Mexico City Intl.)24 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

adrian
Jan 9, 2024

Room options

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STARA SUITE

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

STARA SUITE

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 62 sq m
  • Sleeps 3

View all photos for TERRACE SUITE

TERRACE SUITE | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

TERRACE SUITE

Highlights

Terrace
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 3

View all photos for EXECUTIVE SUITE

EXECUTIVE SUITE | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

EXECUTIVE SUITE

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3

Similar properties

Rooftop pool
Galeria Plaza Reforma
Pool
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (2004)
The price is AED 496
AED 593 total
includes taxes & fees
5 Jul - 6 Jul
Galeria Plaza Reforma

About the neighborhood

Mexico City

Stara Hamburgo is located in Reforma, a neighborhood in Mexico City, and is near the airport and near a metro station. Paseo de la Reforma and Angel of Independence Monument are notable landmarks, and the area's natural beauty can be seen at Alameda Central and Chapultepec Park. Looking to enjoy an event or a game while in town? See what's going on at Autódromo Hermanos Rodríguez.
Visit our Mexico City travel guideOpens in a new window

What's nearby

  • Paseo de la Reforma - 4 min walk
  • Angel of Independence Monument - 13 min walk
  • Alameda Central - 2 min drive
  • Chapultepec Park - 5 min drive
  • Zócalo - 5 min drive

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Insurgentes Station - 9 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Pizzalianni's - ‬2 min walk
  • ‪Petit Roquefort - ‬3 min walk
  • ‪Wooow - ‬1 min walk
  • ‪Sanopecado - ‬2 min walk

About this property

Stara Hamburgo

Luxury boutique aparthotel near Paseo de la Reforma
Located close to Museo de Cera and Angel of Independence Monument, Stara Hamburgo provides a free daily manager's reception, a rooftop terrace, and an art gallery on site. Treat yourself to a manicure/pedicure, aromatherapy, or a Thai massage at the onsite spa. The on-site international cuisine bistro, Luna Bistro, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with designer stores on site and 2 coffee shops/cafes.
Other perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, a computer station, and a gift shop
  • Guest reviews speak well of the helpful staff and location
Room features
All 60 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with designer toiletries and showers
  • Smart TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and ceiling fans

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 60 kilometers

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 15-30 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Luna Bistro
  • Roof Garden
  • Lobby Bar
  • Bar 32

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Full-service spa
  • Shopping

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1615 square feet of space)
  • Coworking space
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Couples dining
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • Smart TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from August 1 2023 to December 31 2024 (dates subject to change).
The property will be renovating from August 1 2023 to May 31 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Sauna
  • Spa
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Stara Hamburgo Adults Aparthotel Mexico City
Stara Hamburgo Adults Aparthotel
Stara Hamburgo Adults Mexico City
Stara Hamburgo Adults
Stara* Hamburgo Adults only
Stara Hamburgo Hotel Mexico City
Stara Hamburgo Hotel
Stara Hamburgo Mexico City
Stara Hamburgo

Frequently asked questions

Is Stara Hamburgo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Stara Hamburgo?

Self parking is free at this property.

What time is check-in at Stara Hamburgo?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Stara Hamburgo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Stara Hamburgo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Stara Hamburgo located?

Located in Reforma, this luxury aparthotel is within a 5-minute walk of Paseo de la Reforma and Museo de Cera. Angel of Independence Monument and Alameda Central are also within 1 mi (2 km). Insurgentes Station is 9 minutes by foot and Cuauhtemoc Station is 10 minutes.

Stara Hamburgo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 140 out of 201 reviews" "
Rating 8 - Good. 37 out of 201 reviews" "
Rating 6 - Okay. 13 out of 201 reviews" "
Rating 4 - Poor. 4 out of 201 reviews" "
Rating 2 - Terrible. 7 out of 201 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Miguel

Liked: Cleanliness, room comfort
Part time front desk
This was my second time staying at this property. I like its style and comfort and above all I love the location. The complaint I have was that its front desk is only staffed part time. I'm not sure if it's Low season but the hotel was deserted. Other than the Porter there were days I didn't see another soul. I had an issue with the tablet that comes with every room. It helps you control TV, lights, fan, etc. It stopped working and I couldn't get fan to work. But there was no one at front desk to help me. The room was hot because there's no central air conditioning. There is a cooling unit that does a decent job cooling the room but it's not central air. Tip: if you arrive really late or need to check out very early call ahead so you don't end up without someone at the front desk. The property is closed doors at night but just knock and the Porter will let you in. Overall I would recommend this hotel and would stay here again so long as they have sales. Regular price is a bit high.
Bathroom sink
Bathroom shower
Great water pressure
Bedroom comfy bed
Stayed 3 nights in Jul 2023

10/10 Excellent

Christine, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay. The hotel is in a great location and there are some great dining options within walking distance nearby. The staff was really helpful and I recommend this hotel for solo travellers.

10/10 Excellent

Andrew, MEXICO

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A very modern concept under a classic construction. The restaurant menu at the roof top is a bit limited in terms of food options
Stayed 4 nights in May 2023

8/10 Good

Martha

Stayed 5 nights in May 2023

10/10 Excellent

Jennifer, Miami

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I had a very pleasant stay. The property and room was sparkling clean and confortable. They have excellent customer service.
Stayed 4 nights in Apr 2023

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Timothy John

Business traveler
Liked: Cleanliness, room comfort
Almost a great place to stay
This is an interesting hotel, I’ve stayed there quite a few times and nothing changes. The building is beautiful and the hotel and rooms are as nice as any 4 or 5 star hotel in CDMX. So why does nobody stay here ? I can only think it’s because the ambiance is austere, it’s just not a happy place. The ground floor has a restaurant, never open, a shop, never open and a great coffee bar, never open. When you check in they make you sign a 3 page official document with the rules and regulation ! The restaurant on the roof is really nice, too bad the food doesn’t match. I was there twice and was only 1 other person both times. The location is ok but not great since it’s on a 1 way street and it quite a way to get onto it, if you’re coming from the opposite direction. All in all it’s a beautiful hotel with very large, nice rooms but it’s not a happy place to stay.
Stayed 1 night in Apr 2023

4/10 Poor

Yolanda

Traveled with group
Disliked: Cleanliness, amenities
Charged for 3 person but didn’t prep room for 3 (glasses, towels, coffee, water, coffee pods and cups…). Never cleaned the floor in living room. Had to leave a note to request clean glasses after asking twice I’m person. Beds were smaller than described. Welcoming letterhead said Deluxe suite w hen I booked Executive suite… I could go on. Concierge was very friendly and Shay’s willing to assist.
Stayed 4 nights in Mar 2023

4/10 Poor

Jean-Christian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Check in was complex. was asked to sign a three page contract in Spanish. Check ou was not good either. I had to insist to receive proof that i was being reimbursed for the deposit and to be given a proper invoice.
Stayed 1 night in Feb 2023