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"I was very disappointed with my recent stay at the Fontainebleau. The condition of the room fell far below expectations for a hotel of this reputation and price point. Upon arrival, the room was noticeably unclean, with dirty carpeting and an overall lack of proper housekeeping standards. Additionally, several fixtures were outdated or not functioning properly, including broken light fixtures and a malfunctioning door key reader, which created unnecessary inconvenience. Equally concerning was the level of service. Interactions with staff were consistently unprofessional and, at times, outright rude, which only compounded the negative experience. Overall, this stay did not meet even basic expectations for cleanliness, maintenance, or customer service. I would not recommend this property based on my experience."

"Clean room"

"She’s a bit old. The refrigerator and coffee maker in my room didn’t work, but they refunded my resort fee. We had a room with a balcony overlooking the pool but the air conditioning unit or something were so noisy we kept the door shut and hardly used it."

"Terrible "

"Did not do breakfast. Girl at front desk Wednesday am was not friendly unless you appeared to be of Spanish descent. Husband said morning and she just looked away and ignored him. Spent tooo much time helping someone print their cruise documents instead of helping others check out. Room clean. Loud with elevator "

"This place is absolutely disgusting. Rooms are out dated and disgusting. Bugs everywhere. Holes in the doors and walls and ceilings, paint chipping everywhere. Elevator about to break. And their breakfast consists of cereal, cheese slices, tuna salad and white bread. They are also thieves. Do not waste your time or your money here. Run away. "

"We loved our stay! What a beautiful place!! We will be back "

"The Catalina never fails when it comes to food but my stay this time was pretty average. My room wasn't ready on time and I felt like the gentleman that was checking me in showed no since of urgency. He just said have a seat and I'll let you know. After sitting for about 30 minutes with no follow up from him, I went back to the front desk and my room still wasn't ready. I think decided to go next door to Taco Taco and have a drink. Honestly, I feel like the drinks and an appetizer should have been on the house. Also, they need to stop advertising the free airport transportation, as this is no longer a perk for staying with this hotel group. "

"Good time!"