8/10 Good
Denise T.
19 May, 2024
Liked: Cleanliness
Great condo, not so great property management
The actual condo was great. It was clean and the layout worked well for our family. It did sit back away from the ocean, but we still had a good view of the ocean.
The furniture in the condo was good for an oceanfront property. The only disappointment in the living space was that there was no washer and dryer in the unit. The listing had washer and dryer included, so we assumed it would be in the unit. It was not. We had to go down the hall to the community laundry room. The Tides charged $7.00 for an empty laundry card and then $2.00 to wash and $2.00 to dry each load. The card reader that you must use to load money on the card is not user friendly and you can only purchase in increments of $10.00.
The check-in process for The Tides was frustrating for everyone, including the people that were working there.
The parking was $100 for 4 days, even though it was advertised as $75.00. We were required to purchase 3 key fobs which cost $30.00 each. There is no refund when you return them. We were also required to put down a $20.00 deposit for a parking pass even though we had already paid $100.00 for valet parking which was not valet. It just means you park yourself.
The Tides also makes you use the service elevator if you are carrying anything upstairs. When you use the service elevator you must enter and exit through the stinky hot corridor.
We did enjoy our stay in the condo, but we do believe you should know everything about The Tides before booking.
Denise T.
Stayed 4 nights in May 2024