"The personnel here are outstanding: warm, welcoming, kind and funny. The view from the 18th floor facing the Ohio River is unbeatable. However, our king size bed was unusually soft for a quality hotel, the comforter too short and inadequately thin for comfortable sleeping and the fold--down seat for the shower had mold all around its fixture to the wall. And please, while there is a choice for coffee drinkers between regular and decaf coffee, there was only black tea. Yes, some 80% of tea consumed in the US is black. But that means some 15% is green tea and for those of us who minimize caffeine in our beverages, green is the only way to go."