"A disappointing stay. Areas of the property are run down, and there appears to be a lot of unfinished projects. This itself is tolerable, and the staff I met were pleasant, but the level of cleanliness was not acceptable. The bottoms of my feet were black with grime and dirt after an hour of getting things set up in our room, which suggests to me a long-term lack of cleaning. The landscaping was well taken care of, but more effort needs to be spent on things like fixing and cleaning the floors."
"Overall, the room was clean, but there was no hand soap at the sink at all, only in the shower. The breakfast buffet was not well attended to. When the pancake machine stopped working, it was because it needed more batter. The bowl of bananas was empty at times."