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"Food great, customer service 100% great "

"Rooms are a nice size, beds are comfortable "

"I love this hotel. I stayed for 4 days and it was great. The front desk staff was great. The kitchen staff was great. The items they had for breakfast every day was amazing. The only problem I had was the the house keeping staff never cleaned or did anything in my room at all. I even told the front desk and they told them to clean my room and they still didn’t do it. I had to go get fresh towels daily from the front desk staff. The day that I was leaving they came to clean my room and it seemed like they had an attitude about it. That is my only complaint about this property. "

"Very pleased "

"Loved it "

"I travel for work to shortpump often and this is my favorite hotel in the area absolutely top-notch"

"They were great. Was able to get me and my family in for 2 nights because our other hotel Hampton A/C broke and they would not fix. Hyatt was so much better and had more food and shopping to get to quickly."

"It was nice and clean. bunch of dinning options near the hotel. Staff was kind and professional. Their front lobby was really clean and it smells good and refreshing i think it was under the shift of Aden. I would say a well-trained staff. And rooms were also clean. I liked staying here."

"Nice, comfortable stay."