"Upon arrival, the place was spotless, and well stocked with everything my family needed for the week. The place was exactly as described. The location was perfect to get in and out of the city and around town. We will stay again for our next trip!"

"Stayed here two nights attending a Darby House wedding, and our overall experience was disappointing.Biggest issue was communication with the host. We never received check-in instructions despite multiple messages the day before, more messages the morning of check-in, and several phone calls. We didn’t hear back until about four hours before check-in, with no apology or explanation. When we arrived, the door code didn’t work, and we had to call twice before receiving a working code.The other...

"Very clean and family friendly property. Host was very helpful as well."

"This property has good features and the kitchen is well-equipped for a family to prepare food. The location is nice as there are several grocery outlets nearby, and a nice park in the neighborhood. Unfortunately, we had planned to spend our family time in the backyard and the host did not communicate about the unsafe conditions. She did let us know a tree had fallen on the fence and it would be repaired before we arrived; however, she was completely dishonest in not informing us that the deck...

"House was great. Air conditioning didnt work very well though."

"Excellent stay. Everything was as advertised, clean, comfortable, quiet, and private. I have already recommended The Artisan to family and friends, and it will be my first choice when back in Columbus. Many thanks to Simon and his team!"

"Perfect little home away from home! I loved my stay. Cozy everything, great management, great location."

"The one bedroom had no light when you turned on the switch. Outlet didn’t work to plug in a light. There were towels on the beds. The main bedroom didn’t have towels. We had to purchase towels. When I messaged about the situation there was never a remedy offered or an apology for the inconvenience. After our purchase we found the towels in the dryer and they were not dry. Just over all very disappointed."

"The flat was wonderful for two people. We struggled with the door code on the building, but the actual flat door functioned well. It is downtown, so the train noise once during the night and sirens 2 other times did wake me, so just be prepared for that. Otherwise, flat was clean, spacious and had everything that we needed. We have stayed in other flats in this building and have enjoyed them all. We did contact the owner through the app as we were locked out of the building, and did not...