"An hour before check-in we were called by the property manager, after four days of messaging them through the app without response, to advise us that the property had an alleged water pipe burst and was unavailable, then attempted to upcharge us for alternate accommodations. An alternate place to stay was finally provided at no additional charge but much smaller than what had been booked. Given the absence of communication for four days and then a sudden incident the day of check-in - the day...

"Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected."

"Place didn't exist. Host did not respond to requests to clarify check-in. Upon arriving, the location was not as described and an individual who answered the door informed our party this was not a rental property. Had to last minute book elsewhere."

"House was fully equipped. Had everything we needed. Laundry in unit was a plus. Worked great. It's not far from town. Communication with host was answered quickly and helpfully. "

"The place was very clean and exactly as promised in the listing. It is in a great location, within a five minute walk to the town with all the shops and restaurants! Carolyn, the host was great with communication and everything from check in to check out went smoothly."

"It was excellent!! "