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"Wonderful stay. Staff were super friendly and helpful. Location is absolutely superb, short walk from the city square and hotel has private onsens for anyone with tattoos or who would rather enjoy the experience alone. "

"I used Chuzenji Kanaya hotel as a hikers stop. The walk up from the town was pretty and the hotel was very smart, clean and friendly. The WiFi was poor but the full sized bath, comfortable bed and room facilities were all super. "

"It was a fantastic stay with a hotspring bath house included inside the hotel for the guest. Plus the buffet was delicious and amazing."

"The hotel provides a great experience of a Japanese Onsen with traditional rooms with a modern feel and great food. The location overlooking Lake Chuzenji is very tranquil. A great place to go for some peace after the frenzy of Tokyo"

"We went to the hotel without much expectation. There were three hot spring which you can use privately for an hour, but it was off season so we were very lucky. It was old and cozy we loved staying there."

"Beautiful hotel in the hot springs. Perfect to get away from the chaos of the city. "

"Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand."

"Pretty good"

"This was amazing onsen beside the Yubatake (which is right in front on the hotel) so you are in the middle of the town they have Yukata you can borrow and take wear to walk and take pictures outside too. Breakfast and dinner had a lot of options and was really good. Make sure to Book Hal-Board, it is worth it! They have onsen eggs for breakfast too! The only downside is that it is a bit old and the walls are thin so can be noisy when people talk on the hallway but Overall this was an amazing hotel and will come back again!"