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"We had a fantastic experience at this traditional Japanese ryokan in Shuzenji Onsen, said to be over 400 years old. Despite its age, the facilities and rooms were spotlessly clean and well maintained. We booked two suites, each with its own private onsen, which was perfect for relaxing. Each suite can fit up to four guests, making it great for families or groups. The staff were incredibly kind and attentive. We accidentally left a cell phone behind, and they quickly arranged to ship it to our next hotel—a level of service we truly appreciated. The property offers one public onsen and one private onsen. The shared spaces are a bit small, and the private onsen is first-come, first-served with no reservation system, which may be inconvenient for some. Since our suites had private baths, this wasn’t an issue for us. A fun highlight: the ryokan has three small self-service cafés with complimentary drinks, popsicles, and ice cream, plus a late-night free ramen bar at 10 PM. Such a unique and enjoyable touch! Meals were excellent. The kaiseki dinner was beautifully prepared, and breakfast offered Western or Japanese options. Their Western-style breakfast tasted better than many we’ve had back home in the US. There is also a charming kimono rental shop next door. We recommend renting here rather than in Kyoto or Tokyo—it's less crowded and offers stunning photo spots with bamboo forests, a riverside bridge, and nearby temples. We highly recommend this ryokan."

"Clean facility and friendly hotel staff."

"Just clean peaceful,"

"My room was spacious and very comfortable, the ocean view was incredible (highlight of the property) Hotel has a very nice Onsen overlooking the Ocean and a food lounge that you can walk in and grab whatever you like to drink anytime. To bus stop is just a few hundred meetings so very convenient. I fully recommend. "

"The rooms are absolutely amazing and unbelievably beautiful. The staff was incredibly nice and helpful. The breakfast was very nice and traditional. They also provided traditional robes, socks, and sandals to wear to breakfast. There is not a lot of dining options around or much to do. If you have time, take a taxi to the bel-air park. I will definitely visit again. "

"The staff was amazing! They went out of their way to make sure everything was perfect!"

"Clean and beautiful room with in room onsen. Amazing and loved it "

"Clean rooms. Staff was extremely nice we had the beach/ocean view which was breath taking. Hospitality was a+ . The hot spring indoor was super hot and they had vending machines near by which had ice cream. Property was right near the beach and it was quiet, truly an amazing experience. There was two restaurants we ate at the Italian was pricey but was fantastic food. "

"Tu en room was absolutely stunning with the private hot tub. Don’t bother eating there though. It s a waste of your money. The shuttle was very convenient to get to the train station and visit."