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"We transferred to Island Villas for our last night in Siargao hoping to make the final night of our honeymoon extra special. We noted this in our booking and communicated it to the front desk beforehand. Upon arrival, the kuya assisting with our luggage was warm and attentive, but unfortunately that was the only genuine hospitality we experienced. Check-in felt cold and unwelcoming. I asked if late checkout was possible while waiting for our airport transfer, and the response was simply, “750 pesos per hour, ma’am,” with no other options or suggestions offered. We also arranged a ₱7,500 romantic beachfront dinner setup for 6 PM. Because of heavy rain and storm conditions, we asked if it could be cancelled or adjusted, only to find out the restaurant had no idea about our reservation at all despite prior coordination with the front desk. Restaurant service was also disappointing. We had to repeatedly call staff for assistance, and even after appetizers arrived, we still had to ask for plates. The next morning while waiting for our airport transfer, I asked the front desk where the van was, and the agent ignored me multiple times before speaking to security instead without acknowledging us. For the amount we paid, nearly 3x more than the smaller villa we stayed at earlier in the trip, we expected much better hospitality and service. Beautiful property, but unfortunately the service did not match the price."

"Breakfast was very delicious with a myriad of food ,great tasting lots to choose from wait staff were very focused courteous and helpful .Hotel was Beautiful i am ex Military Combat Vet and in my later yrs in construction so i really admired the attention to detail in the materials and finishes of the esthetics ,very charming elegance and ambiance loved the heated pool .The rooms were very spacious and loved the layout everyone at front desk was very couteous and answered any queries we had efficiently best hotel i ve been in overall in the Philippines You guys ARE ALL AWESOME."

""I had a wonderful stay at the Insular, thanks to the outstanding views, lush landscapes, and the rich history of the property. The food was delicious and the staff were incredibly welcoming. However, I was disappointed by the condition of the beach. There was a significant amount of debris and garbage flowing from the canal, to the point where I found myself picking up litter during my visit. With a bit more attention to beach maintenance."

"Room was comfortable. Breakfast was great."

"Great internet, staff, and room. Cleanliness is very important to me. The water wasn't hot enough for my shower, but they sent someone immediately to fix it. The food at the restaurant is amazing. Laundry service is great! I am here for work, and breakfast starts at 6:30 am. When I had to leave, they packed me a breakfast to go!"

"Great place. Incredible staff. Overall fantastic experience."

"excellent service👍"

"Great food, services and clean room. "

"The staff were so accommodating. I had to book this hotel very last minute as I was unable to continue to travel with my travel partner. The experience at Henry Kermit was wonderful. Every need and help I needed was met with caring and compassionate staff. High quality! Delicious restaurant on site! Charming yoga hut and surf school on site!"