Mitterteich Vacations

"The hotel looks a bit better in the photos than it does in person, but overall our stay was perfectly fine. The room was clean and spacious. We had requested one large bed instead of two singles, but still ended up with two separate beds; fortunately, we were able to push them together. Breakfast was exactly what we expected from the pictures, with coffee available only as drip coffee from a thermos. The property is located right next to the highway, but our room faced the opposite direction, so...

"Check in was tricky"

"The hotel was closed when we arrived and no one would answer when the owner was called. We went by the next day and they were still closed. We contacted hotels.com and they couldn't get in touch with the hotel either. We tried to get a refund and they wouldn't give us our money back since we paid in advance. We had to find another hotel to stay at and it was more expensive. This place is closed! Don't book with them as you won't get your money back! "

"Check in was a bit tricky because our phones weren’t working properly. The room was fantastic and Anna was super helpful. The only problem was that we kept getting lost in the castle! It was a great stay, and we saw the resident falcons."

"Very nice stay. We always stay here whenever we visit Cheb. The hotel has a very nice indoor pool rooms are clean. Staff is very helpful and friendly. Take advantage of the parking offered so you don’t have to park on the street. A very good place to spend time with."

"Chaotic check in where I had to go to 3 different places. Had dinner and were only told after that card payment wasn’t possible, despite a visa and mastercard sign at the door. Friendliness was mid as well. Rooms were functional but nothing special. Room lacked amenities such as shampoo and a hair dryer. Wasn’t terrible yet I wouldn’t recommend "