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The property is amazing. It's very clean, excellent location and nice decorated...

The service was impecable. Enjoyed the onsen and the traditional dinner in the room was delicious. The bedding in the tatami mats was so comfortable too!

Had a room with a great view, awesome staff, room had everything I needed. I have no complaints.

A beautiful property, well maintained, clean and in a good part of the city.

Perfect hotel for our honeymoon. The room had a beautiful view to the sea and nearby islands. The breakfast was very complete consisting of multiple small dishes. Everything was high quality, the rooms, the onsen, the lounge area, etc. Most importantly, the staff and the bartender (Kai) were super helpful and welcoming.

Hot tub on our patio

The location is ideal as it is directly across the street from the ferry. The shopping street and the famous Itsukushima Shrine is just a short walk away. I stayed in a room that had the bed in an upstairs loft. Things to consider if you book this room are the stairs are pretty steep and it’s not a small flight of stairs. The shower is separate from the toilet. The shower opens up to the hallway In the room, there is no separate area to change in privacy. I loved the bed, I think the mattress...

Coming from the US and wanting to experience a Japanese style hotel, we thought that this would be a nice one to try. We were planning to spend one night in Hiroshima and visit Miyajima as well. The location and the fact that this hotel hotel has private bathrooms were key factors in our choice (communal bathrooms aren't for us). From the outside, this looks like an ordinary hotel. When you enter, the staff has slippers laid out for you and they store your shoes. You wear the slippers...

The breakfast was amazing (I chose the Japanese style) and the lady that prepared it (and checked me in) was super nice and accommodating. The tubs were great to soak in and it was nice to have the privacy (the bath room smelled a little mildewy, but that’s to be expected in a wooden room with high humidity). I Would definitely stay again.

it was such a unique place! property was beautiful and the staff very attentive.

Very quiet hotel near the airport and MCAS Iwakuni. The staff are friendly and helpful. Shopping and restaurants are within walking distance. Plenty of parking available. They have a laundry on site as well.

Spacious and clean - a very nice place to relax with my family. The host was quick to respond and easy to communicate with. Close to the train station. We would definitely stay there again.

Staff was helpful. Stay was fun. Didn’t use there dining services- would consider next time due to limited options available at the time.