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"Amazing property. Helpful staff they understand english. Multiple food options in restaurant only a few vegan options. "

"My stay at this hotel was simply amazing, The room was so spacious and comfortable. The staff were so friendly and polite and helpful. Highly recommend staying here."

"The best in Japan trip ! Best breakfast and the best location "

"Overall great but the room could be cleaner (noticed some towels were dirty upon arrival)."

"We stayed in 5 different places in Japan and our stay at the Granvia qas absolutely the best experience - right from checkin, to great staff service amd attention, wonderful breakfast buffet and the executive club was the best we experienced!! And the loxation rightvat Kyoto station - cant beat that! All this, at a very reasonable price point! Rate out stay at the GranVia as numero uno!!👍👍🙏🙏"

"Nice and clean hotel"

"Room is clean, nice and quiet. Beds are comfortable. Hotel provides nice toiletries, including nice toothpaste, comb, slippers, and a free and complete set of facial care products. Complimentary breakfast has a delicious variety of Asian and Western items. Free bottled mineral waters are provided everyday as well. Hotel personnel’s are very polite and helpful to give instructions and help out with luggages. The doormen promptly help you to find taxi drivers. Hotel has free shuttle to and from Kyoto station. Would love to stay here again!"

"The hotel is great. Service very responsive and keen to help. Room very spacious and comfortable. Hotel shuttle service was very useful as hotel is some distance from public transport. Rates not cheap but reasonable for what the hotel offers."

"This was by far the BEST hotel we stayed in on our trip to Japan. It was probably the best hotel I’ve stayed in. The staff and check in process was so smooth and efficient offering us a welcome drink. Also our suitcases we forwarded from our hotel before in Tokyo and the staff had put the luggage in our hotel room waiting for us which was amazing. The hotel offers so many extras with a lounge area in the basement with a room full of free snacks and drinks 24/7. Also our rooms were provided with skincare sets, razors, toothbrush body towels etc. it also rained one day and they provided us with a free umbrella to rent. The room was so nice and spacious which is rare in Japan we found. We were also a three bed room and which didn’t matter it still felt spacious. The beds were so comfy and the shower was amazing and spacious. The location is great being only around a 30 minute walk to the geisha district and about 20 minutes from Shinkyogoku shopping area. We barely used public transport which was great. However if you do use it there is a metro line only about 3 minutes away which connects you to Kyoto station. The breakfast was amazing, a huge buffet with such a range of items the French toast was amazing!! Definitely get the breakfast add on as it’s so worth it and you also get a voucher for a light snack around lunchtime. Overall I couldn’t recommend this hotel enough I wish we stayed here longer because I loved Kyoto so much but also for this hotel!!"