Mloka Vacations from AED2,493

1. Good service and welcoming approach of staff. 2. Consistency of experience amongst the various Serena Hotel properties.

It was a lovely stay. Close and convenient. Staffs were remarkable. Very attentive.

Staff courteous, friendly. Breakfast buffet wide variety with hot and cold options but tons of flies. Tried to access spa but no one there. A/C very good and strong. WiFi fast. Water pressure and temperature great. Not very well noise insulated but I was at the end of the hall. Area is bad, nothing close and nothing to do.

We were recently on a vacation to Tanzania. We were staying at the Holiday Inn on Azikiwe Street Dar Es Salaam when the elections were held. During the this period, there was a total internet black-out, significant uncertainty and a lot of confusion. With so many people in the hotel, there was potential for emotions to boil over, but the team at the Holiday Inn did a tremendous job communicating, ensuring that we were comfortable and in calming everyone. It could not have been easy for them as there was a curfew and were not able to go home to their families. When we were able to rebook flights, they also provided us access to the hotel shuttle which helped us get to the airport safely. We are truly grateful to the entire staff (manager, receptionist, kitchen and restaurant staff) who put our needs at the forefront of their minds. If I were to go back to Dar Es Salaam, I would ABSOLUTELY stay there again.