Sip cocktails by the pool or indulge in delicious meals at one of our restaurants. Explore all that Amadores Beach has to offer from this vibrant hotel.
Located near Amadores Beach, Servatur Puerto Azul offers a family-friendly retreat with a poolside bar, two on-site restaurants, and four outdoor pools. Unwind in the garden or challenge your loved ones to a game of billiards while kids enjoy the playground and waterslide.
View all photos for Family Studio Suite, Partial Ocean View (2 Adults)
Family Studio Suite, Partial Ocean View (2 Adults)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Partial sea view
35 sq m
1 bedroom
Sleeps 2
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Partial Ocean View (2 Adults and 1 Child)
Family Suite, Partial Ocean View (2 Adults and 1 Child)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Partial sea view
35 sq m
1 bedroom
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Partial Ocean View (2 Adults and 2 Children)
Family Suite, Partial Ocean View (2 Adults and 2 Children)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Partial sea view
35 sq m
1 bedroom
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Partial Ocean View (2 Adults and 3 Children)
Family Suite, Partial Ocean View (2 Adults and 3 Children)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Partial sea view
35 sq m
1 bedroom
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Partial Ocean View (3 Adults)
Family Suite, Partial Ocean View (3 Adults)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Partial sea view
35 sq m
1 bedroom
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Partial Ocean View (3 Adults and 1 Child)
Family Suite, Partial Ocean View (3 Adults and 1 Child)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Partial sea view
35 sq m
1 bedroom
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Partial Ocean View (3 Adults and 2 Children)
Family Suite, Partial Ocean View (3 Adults and 2 Children)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Partial sea view
35 sq m
1 bedroom
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Studio Suite, Sea View (2 Adults)
Family Studio Suite, Sea View (2 Adults)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Sea view
35 sq m
Sleeps 2
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Sea View (2 Adults and 1 Child)
Family Suite, Sea View (2 Adults and 1 Child)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Ocean view
35 sq m
1 bedroom
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Sea View (2 Adults and 2 Children)
Family Suite, Sea View (2 Adults and 2 Children)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Ocean view
35 sq m
1 bedroom
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Sea View (2 Adults and 3 children)
Family Suite, Sea View (2 Adults and 3 children)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Ocean view
35 sq m
1 bedroom
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Sea View (3 Adults)
Family Suite, Sea View (3 Adults)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Sea view
35 sq m
1 bedroom
Sleeps 3
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Sea View (3 Adults and 1 Child)
Family Suite, Sea View (3 Adults and 1 Child)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Ocean view
35 sq m
1 bedroom
Sleeps 4
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Family Suite, Sea View (3 Adults and 2 Children)
Family Suite, Sea View (3 Adults and 2 Children)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2023
Ocean view
35 sq m
1 bedroom
Sleeps 5
2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed
View all photos for Superior Duplex, Private Pool (1 Adult +18)
Superior Duplex, Private Pool (1 Adult +18)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
35 sq m
1 bedroom
Sleeps 1
2 Twin Beds
View all photos for Superior Duplex, Private Pool (2 Adults +18)
Superior Duplex, Private Pool (2 Adults +18)
8.08.0 out of 10
Very good
2 reviews
(2 reviews)
Highlights
Furnished balcony
Separate sitting area
Soundproofed
Private pool
Air conditioning
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
35 sq m
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Superior Double Room
Superior Double Room
Highlights
Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Sleeps 2
2 Twin Beds
View all photos for Superior Double Room Single Use
Superior Double Room Single Use
Highlights
Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Sleeps 1
2 Twin Beds
View all photos for Grand Double Room
Grand Double Room
Highlights
Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Grand Room (2 Adults and 1 Child)
Grand Room (2 Adults and 1 Child)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed
View all photos for Grand Room (2 Adults and 2 Children)
Grand Room (2 Adults and 2 Children)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed
View all photos for Grand Room (2 Adults and 3 Children)
Grand Room (2 Adults and 3 Children)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
1 bedroom
Sleeps 5
2 Twin Beds and 1 Double Sofa Bed
View all photos for Grand Room, Pool Access (2 Adults and 1 Child)
Grand Room, Pool Access (2 Adults and 1 Child)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Sleeps 3
2 Twin Beds and 1 Double Sofa Bed
View all photos for Grand Room, Pool Access (2 Adults and 2 Children)
Grand Room, Pool Access (2 Adults and 2 Children)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
1 bedroom
Sleeps 4
2 Twin Beds and 1 Double Sofa Bed
View all photos for Grand Room, Pool Access (2 Adults and 3 Children)
Grand Room, Pool Access (2 Adults and 3 Children)
Highlights
Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
Sleeps 5
2 Twin Beds and 1 Double Sofa Bed
View all photos for Grand Double Room, Pool Access
Grand Double Room, Pool Access
Highlights
Furnished balcony
Soundproofed
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Renovated in 2023
Blackout drapes/curtains
1 bedroom
Sleeps 2
2 Twin Beds
About the neighborhood
Located in Mogan, Servatur Puerto Azul is near the beach. Mogan Port and Salobre Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Rico Beach and Playa del Cura. Traveling with kids? Consider Lago Taurito Water Park and Angry Birds Activity Park. Looking to get your feet wet? Jet skiing, kayaking and scuba diving adventures can be found near the property. Visit our Puerto Rico travel guide
Avda. de la Cornisa, 13, Puerto Rico, Mogan, Las Palmas, 35130
What's nearby
Puerto Rico Beach
5 min walk - 0.5 km
Amadores Beach
10 min walk - 0.9 km
Playa del Cura
6 min drive - 1.9 km
Puerto Rico Marina
12 min walk - 1.0 km
Puerto Rico Shopping Center
12 min walk - 1.0 km
Getting around
Gran Canaria Airport (LPA)
40 min drive
Restaurants
Restaurant Amadores (Main Restaurant)
12 min walk
Lounge Bar Sunset
14 min walk
Restaurante Waikiki
12 min walk
Sunset Resturant Puerto Azul
1 min walk
On The Beach
15 min walk
About this property
Servatur Puerto Azul
Upscale family-friendly hotel remodeled in 2023 and located near Puerto Rico Beach
A free breakfast buffet, a poolside bar, and a grocery/convenience store are just a few of the amenities provided at Servatur Puerto Azul. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at the two on-site restaurants. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also find perks like:
4 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
Self parking (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
Coffee/tea in the lobby, smoke-free premises, and luggage storage
A vending machine, tour/ticket assistance, and a front-desk safe
Room features
All 493 rooms offer comforts such as furnished balconies and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and hair dryers
Wardrobes/closets, mini fridges, and daily housekeeping
All inclusive details
All-inclusive room rates at Servatur Puerto Azul are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
All buffet meals, snacks, and select beverages included
24-hour roundtrip airport shuttle on request for a surcharge
Self parking on site (EUR 15 per day)
Limited onsite self parking
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:30 AM
2 bars/lounges
2 restaurants
A poolside bar
Coffee and tea in common areas
Snack bar/deli
Things to do
4 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Free children's club
Gym
Playground
Splash pad
Waterslide
Family friendly
4 outdoor pools
Arcade/game room
Children's pool
Free children's club
Grocery/convenience store
Laundry facilities
Lifeguards on site
Mini-fridge
Playground
Snack bar/deli
Soundproofed rooms
Splash pad
Waterslide
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Spa
Massage
Spa services
Accessibility
No elevator
More
7 buildings
Built in 1989
Lifeguards
Renovated entire property - September 2023
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch TV
Food and drink
Mini-fridge
More
Air conditioning
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Gala dinners are included for guests booked in half board and all-inclusive rate plans on Christmas Eve, Christmas Day, and New Year's Eve. Guests booked in other rate plans may choose to pay for the gala dinners at check-in if they wish to attend.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: EUR 150 per stay
A tax is imposed by the city: EUR 0.16 per person, per night
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 50 per person (roundtrip)
Self parking fee: EUR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H-35-1-0000238
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub
Property is also known as
Azul Puerto
Puerto Azul Servatur
Servatur
Servatur Azul
Servatur Azul Hotel
Servatur Azul Hotel Puerto
Servatur Puerto Azul
Servatur Puerto Azul All Inclusive Hotel Mogan
Servatur Puerto Azul All Inclusive Hotel
Servatur Puerto Azul All Inclusive Mogan
Servatur Puerto Azul All Inclusive
Servatur Puerto Azul Hotel
Servatur Puerto Azul Mogan
Servatur Puerto Azul Hotel Mogan
Servatur Puerto Azul All Inclusive
Frequently asked questions
Does Servatur Puerto Azul have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
How much does it cost to stay at Servatur Puerto Azul?
As of 6 March 2026, prices found for a 1-night stay for 2 adults at Servatur Puerto Azul on 8 March 2026 start from AED 729, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Servatur Puerto Azul pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for EUR 15 per day. Limited spots are available.
What time is check-in at Servatur Puerto Azul?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Servatur Puerto Azul?
Check-out is at noon.
Does Servatur Puerto Azul provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.
Are there all-inclusive benefits at Servatur Puerto Azul?
Some rate plans available at this hotel are all-inclusive.
Where is Servatur Puerto Azul located?
This family-friendly Mogan hotel is located by the ocean, within 1 mi (2 km) of Puerto Rico Beach, Angry Birds Activity Park, and Puerto Rico Shopping Center. Playa del Cura and Puerto Rico Marina are also within 2 mi (3 km).
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Reviews
Servatur Puerto Azul Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very good hotel with comfortable rooms, decent pools and great food choices on the AI package.
There's room for improvement with the animation and entertainment options a bit weak both day and night, as well as clearing tables quicker particularly in the outside area where the pigeons are annoying. Location on the hill may not suit some, but it's only a short taxi ride to/from the town below.
We would definitely return as it's a very well run hotel!
Paul
Stayed 7 nights in Oct 2025
6/10 Okay
Robert
25 November 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The views were spectacular!
Sunset is amazing the rooms are clean and spacious.
Great location and views. Great pools and activities for the kids. Rooms were nicely renovated and well equipped. Good to have so many drinks stations around the pool. Hotel was very busy during the week we went which meant finding a free table for dinner was stressful. But the food was good, with a good range for us and the kids.
Big family hotel. Very nice and clean and comfortable rooms. Lots of families and kids. Very loud and noisy. All inclusive buffet with very few options for gluten free, healthy options. Very practical for a family vacation with kids. If you don't have kids, I would go somewhere else.
Different pool areas available (also adults only) with very nice view of the sea. Food was good for a buffet of that size, the entertainment in the evening was very good. Room was spacious and had Netflix. The beach is a little bit difficult to get to but was made clear beforehand. Quite a lot of families with children but can be avoided in the adults only pool area.
From the moment I entered, I wish I had booked my whole holiday here.
I wasn’t happy with my current accommodation so I booked my day here. I paid all inclusive for 5 hours before my flight. I enjoyed the room, pool bar and food. It was 100 worth it and would have been a similar price to a day at a beach club.
I’m going to book this hotel for me and my family in a few weeks
Hotel was very clean in all over. Renevation had just been made. Very nice pools for younger and older. Water was very warm. Very many sunbeds was available. Also water slides was nice for our children.
Hotel is very big and many different buildings. After we found our hotelroom it had gone time. Maybe better signs would be appreciated. If we'll travel to Gran Canaria would this hotel be definetely our choice.
Very beautiful view over the ocean, perfect if you have all inclusive and are looking for a comfortable and relaxing stay. Important to notice is that all other restaurants and bars are quite a walk, either up och down. We actually upgraded to all inclusive the second day, very worth it. Great food and big buffet with something for everyone!
The hotel area is big with several pools and have a lot of different things for the kids, there are almost spaces for adults-only.
Our room, superior double, was very nice and clean, especially enjoyed the beds that were so comfortable.
The staff was super nice and everyone met you with respect and a will to give you the best vacation.
Another great thing is the supermarket close to the hotel entrance, they have everything you might need. Two ATM:s at the hotel.
Be aware that it’s 700 stairs down to the harbor, in case you have trouble walking. But it’s cheap to take a taxi instead.
I truly recommend this hotel to people with kids, or people that like kids.
Sara
Stayed 8 nights in Mar 2025
6/10 Okay
Ryan
2 December 2023
Pros
Nice location
Very clean
Good food
Cons
Rooms a bit stuffy
Bit of a maze to get around and to rooms (lots of lifts)
Not entirely all inclusive, some drinks are chargeable (seems random)
Evening Entertainment not very good
Absolutely lovely hotel, we were welcomed at reception by a joyous member of the hotel. She gave us all the details we needed and good information on how to get to our room. The room was a Junior Suite over looking the sea, it’s was tidy and comfortable and cleaned everyday for the 7 nights of our stay.
The restaurant was well organised with plenty of seating for everyone. The food is good with a good variety, this is cooked fresh in front of you. Staff are very attentive and always polite.
Plenty of swimming pools catering for everyone from kids to adult only. All the pools are clean and tidy.
We will definitely be returning in the future..
Thank you to all the staff for making our holiday so pleasurable 😁🙌
We were regular guests at the hotel pre pandemic, but the major remodel in 2021 has made this property into a luxury resort.
Front of house staff are friendly; attentive and adhere to support all requests made.
Our room was kept spotlessly clean on a daily basis and the dinning hall was filled with a polite and courteous team of which nothing was too much trouble.
The improved animation team provided fun and entertaining evening shows; quizzes and daily activities in and around the pool.
There is a taxi rank immediately outside the hotel should you require transport and I believe a small shop will be available onsite once the remodel is complete.
A stunning hotel; beautiful views at a reasonable price.
We stayed at this hotel in Puerto Rico, Gran Canaria, and while we had an enjoyable time, there were a few issues to note.
Positive Aspects:
Spacious Rooms: Rooms were large, well-equipped, and clean, making for a comfortable stay.
Nice Aesthetic: The hotel has a modern, stylish design, adding to the overall ambiance.
Location: The hotel is in a fantastic spot with stunning views, just a short walk from the beautiful Amadores Beach.
Food: The food was good with a wide variety, though it became repetitive toward the end of the week.
Negative Aspects:
Crowded Pool Area: The pool area felt cramped with closely packed loungers, and sun lounger tables were often dirty.
Cleanliness Issues: Unfinished food was left out too long in restaurant areas, attracting pigeons. At breakfast, food from the night before was still on the floor. One evening, families had to change tables because of cockroaches.
Drinks: All-inclusive drinks were disappointing. Cocktails were extra, and self-service beer pumps by the pool frequently ran out, making us search for working ones. The cups were also too small.
Bar Staffing: The lobby bar was understaffed, so we had to go to the pool bar, which was inconvenient.
Conclusion:
While we enjoyed our stay, many issues could be fixed with better staffing and attention to detail. The hotel has potential, but improvements in cleanliness, service, and drink offerings would enhance the experience.