"We recently completed a four-night stay here, and while there were some highlights, the experience was overshadowed by several maintenance and cleanliness issues that made it hard to fully relax.
The Good
Amenities: The pool and hot tub areas were the highlight of our trip. They were well-maintained and provided a great space to unwind.
Service: The front desk staff were consistently friendly and welcoming throughout our stay.
The Bad
Room Condition & Cleanliness: Upon arrival, we were disappointed to find dirty dishes and utensils in the kitchen. Furthermore, the sofa bed was in very poor condition—it was sagging significantly and provided almost no support.
Lack of Soundproofing: The walls are incredibly thin. We heard everything from the adjacent room, including their TV, private conversations, and even every bathroom flush. It felt like there was no privacy at all.
Maintenance Issues: The kitchen tap was non-functional when we checked in. We had to call maintenance to get it fixed, which took over an hour of our vacation time. It was frustrating to be assigned a room with a known mechanical issue; if management was aware the tap was broken, the room shouldn’t have been cleared for guests."