"Not great!! I booked a room at the Eden Hotel because I thought it was old and charming, and when I arrived, my room was in the NYX Hotel, which was not at all charming. Very confusing and disorienting to go up and down hallways and stairs through 2 different hotels, and try to figure out which entrance your cab will be at. We asked for clean towels on two occasions and even offered to carry them up ourselves from reception, but were told they would deliver them to our room for us. No towels ever showed up, and we were forced to use wet damp towels for 2 days (we had water on the floor in the bathroom from something leaking every day) so always damp towels! Hotel location was OK, but that’s about all I can say was a positive for the hotel. The hotel was under construction, which I did not know when I booked it, so maybe that is why there was so much chaos about the accommodations. Would not stay there again."
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