Milele Beach Resort

Property class: 3

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Reviews

4.4 out of 10
Milele Beach Resort provides amenities like a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

About the neighborhood

Located in Mombasa, Milele Beach Resort is on the beach. The area's natural beauty can be seen at Nyali Beach and Bamburi Beach. Wild Waters and Mamba Village are also worth visiting. Visit our Mombasa travel guide
Map
Malindi Road, Nyali Beach, Mombasa

What's nearby

  • A sandy beach with a rocky overhang and calm waters.
    Bamburi Beach
    17 min walk - 1.4 km
  • A beach with people walking, the sun shining through clouds, and the ocean in the background.
    Nyali Beach
    11 min drive - 8.1 km
  • Haller Park
    3 min walk - 0.3 km
  • Jomo Kenyatta Public beach
    5 min walk - 0.5 km
  • City Mall
    2 min drive - 1.9 km

Getting around

  • Mombasa (MBA-Moi Intl.)
    40 min drive

Restaurants

  • The Splash Park Restaurant
    14 min walk
  • Misono Japanese Restaurant
    2 min drive
  • Char Choma
    2 min drive
  • Shots Bar and Bistro
    19 min walk
  • Kingston Beach Lounge
    14 min walk

About this property

Milele Beach Resort

  • Hotel near Bamburi Beach
  • Milele Beach Resort provides amenities like a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Free self parking
    • A 24-hour front desk, 1 meeting room, and smoke-free premises
    • Concierge services, tour/ticket assistance, and luggage storage
  • Room features
  • All 66 rooms have comforts such as air conditioning, as well as perks like free WiFi and free bottled water.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels
    • Balconies or patios, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Milele Beach Resort have a pool?

Yes, this property has an outdoor pool.

Is Milele Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Milele Beach Resort?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Milele Beach Resort?

Check-out is at 10 AM.

Where is Milele Beach Resort located?

Nestled on the beach, this Mombasa hotel is within a 10-minute walk of Haller Park and Jomo Kenyatta Public beach. Mombasa beach and City Mall are also within 2 mi (3 km).

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Reviews

Milele Beach Resort Reviews

4.4

5.4

Cleanliness

6.0

Location

8.0

Staff & service

3.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 3 out of 6 reviews

Reviews

Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Photos can fool you

Positive first, the staff was wonderful. Well, that's all on the positive. Yes there is humidity in Mombasa but these fixtures have not been maintained or replaced, at all. Blood on the pillow case ane comforter, glasses not clean, towels worn thin, I could go on. Great concept, poor execution. What restaurant. Luckily we only went for breakfast and that was sad at that. No pool umbrellas, no chaise or chairs to sit and look at the ocean. I won't even begin to talk about the number of daily visitors that don't enable an overpaying resident to use the facilities.
Stayed 4 nights in Dec 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Das Delux Appartment war noch in Renovierung. Die 2 Ersatzzimmer waren aber OK. Nach 2 Wochen wollte man uns in ein altes Appartment ohne funktionierende Klimaanlage umsiedeln, oder mit hoher Aufzahlung uns in den Ersatzzimmern lassen.Wir akzeptierten das nicht.Und man wollte uns bei der Abreise nicht auschecken lassen, weil angeblich das ganze Geld von Expedia nicht überwiesen wurde?Nach 3 Wochen, 4 Stunden vor Abflug mit so einer Nachricht kommen, very strange? Wir haben das nicht akzeptiert, sind abgereist , haben den Manager auch noch gefragt ob er uns die Flugticket zahlt? Management war komisch , das restliche Personal aber sehr freundlich , familär und hilfsbereit.
Stayed 20 nights in Dec 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The beach front is great. The food and service was great. The rooms are not in good condition more so the apartments. We had to be moved from the apartments to double rooms. Swimming pools is filled with locals over the weekends with loud music.
Stayed 3 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
The worst hotel I have stayed at in Kenya. 1 towel for 2, no soap to wash, A/C did not function, no TV. At restaurant, I looked at the menu and asked for mutton, answer "Sorry, no mutton!" I asked for prawns. "Sorry, we have no prawns." I asked for fish filets. So, no fish fillets!" I walked out and had dinner at a beach restaurant. To top it all, upon our arrival, the receptionist informed us that the hotel had not received any information from Expedia. So I had to register and pay cash. THE WORS HOTEL IN KENYA AFTER STAYING AT AT LEAST 15 HOTWLS SINCE 2016!!! IN THE SWIMMING POOLS, ONE CAN ONLY STAND. THEY WERE BOTH OVERCROWDED!
Stayed 1 night in Dec 2018
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Frustrating

I spent 2.5 hours for check in. The manager said to me that their hotel doesn't have a contract with Expedia, the hotel management has been changed, my Expedia voucher is strange, she didn't know the phone numbers indicated there and even welcome mail sent to me the day before check in didn't convince her. She said that it would be better to pay in cash to hotel and later on ill be capable to recover my payment to Expedia. I said that something was definitely wrong in her position and I didn't believe that Expedia could make such a mistake. Finally, after couple hours and several calls to the numbers indicated in voucher she convinced someone to transfer money to them I was given the room and the card with WIFI network names and passwords. I was quite surprised when I couldn't detect any of these networks in my room...:-))) then, hotel staff started to check all available rooms for wifi network availability and I was moved to other room where I still couldn't get connection. I left hotel to do something in town while they had to fix wifi issues. The water in shower is coming out by drops, it was almost impossible to take a shower. The next morning, there were not water in shower at all. The fittings and pipelines are rasted and faulty, the cold water line is not working at all. Finally WIFI was fixed with very weak signal which periodically disappeared at all.... Air Conditioner is very noisy, TV has only two channels, one is a local channel and National Geographic....
Stayed 3 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Absolutely wonderful

We were a late booking so pleasantly surprised with the friendliness and efficiency of the staff. We had an experience we will never forget. Thank you for looking after us. We will be back.
Stayed 1 night in Jul 2017