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"Excellent "

"Yes"

"Convenient location to attend Penguins game. Also walking distance to downtown restaurants. Reasonable price for the room. Parking was a bit expensive. Employees at front desk served us well. Our room was stylish, in good condition, and was comfortable. "

"Room clean and spacious. Ample towels."

"The stay was excellent because of the staff. We were there during a giant snowstorm. The city was basically shut down. Big credit to Cody at the front desk (who I think was stuck there with us) and the others who took care of us when nothing was normal. While standing in the lobby and looking at the craziness outside, I saw a local man who got stranded in the city when the buses shut down. His phone battery had died, his wife didn't know where he was. Cody loaned him a phone charger and let him charge up so he could call his wife, call a car, whatever. The guy ended up renting a room, but no one expected that when they loaned him the charger. I was happy to see it. Great staff. One complaint though: Why would anyone choose The Epoch Times as the newspaper in the lobby? It's ridiculous and unseemly. Please get a real newspaper or just give up on papers altogether. Either one would be an improvement."

"Room was great and customer service was amazing will definitely stay again "

"Staff was extremely "

"Staff was great. Check in was easy. Room was beautiful"

"The room was great and the staff was better"