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"Protect was amazing and staff absolutely brilliant"

"Beautiful grounds, professional and friendly staff, clean and comfortable, spacious room, adequate spa facilities, wonderful dining and afternoon coffee/tea service."

"A Dreamlike Escape at Château Latour Ségur Our stay at Château Latour Ségur in Lussac, France, was nothing short of magical—a perfect blend of luxury, tranquility, and heartfelt hospitality. From the moment we arrived, we were enveloped in the charm of this stunning estate, where every detail felt like a brushstroke in a dream with the smells of Jasmine and roses from the surrounding gardens. We stayed in the exquisite Metal Suite, a spacious haven that instantly felt like home. The suite was a masterpiece of design, boasting a large, indulgent bathtub that invited relaxation and a well-equipped kitchen that added a touch of practicality to the opulence. Cottage windows framed views of the lush grounds, making every morning feel like waking up in a painting. The estate itself is a wonderland. We spent hours wandering the winding paths, each turn revealing new delights—fragrant gardens, ancient trees, and serene corners perfect for quiet reflection. The lake on the property was a highlight, alive with beavers, geese, ducks, and carp gliding through the water. Watching the wildlife at dusk felt like stepping into a nature documentary, with the golden light casting a surreal glow over the scene. Corinne and André, our hosts, were the heart and soul of this experience. Their warmth and attentiveness made us feel like cherished guests in their own home. Corinne’s personal touch was evident every morning when she delivered a breakfast spread that was as beautiful as delicious. "

"This property was quite nice and efficient. Its location in the heart of Saint Emilion made visiting the town quite enjoyable. Parking nearby was convenient for a reasonable additional charge. The room was clean and comfortable though a bit tight for our luggage. "

"Booked and paid in JANUARY. Arrived 16:00 (check-in allegedly from 14:00). Place was locked; could not make anyone hear us. Waited 30 minutes before finding another hotel. Had also booked dinner but the sign outside said the restaurant was closed on Tuesday (the day of our stay). Contacted hotels.com to request full refund - this was apparently refused by the hotel (though hotels.com personnel said they couldn’t really communicate with hotel very well as the staff there only spoke French. Er… it’s a French hotel!!!). Eventually given £25 in award points - well under half what we had paid five months earlier! VERY unhappy with the whole situation!"

"Beautiful property loved everything about it. Wonderful can’t wait to return!!!"

"The property was beautiful and the people went out of their way to make us feel great. Also the restaurant in the premises was excellent."

"Great small hotel with everything you need! It’s in the center of town with a good breakfast included and an extremely helpful staff to make your stay excellent. Definitely would stay there again!"

"This property is exceptional and stunning. Exquisite elegance was in every bit of the room, and the experience is the height of luxury and beauty."