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"I love the environment and the staff was great unfortunately I didn’t know that this place is more designed for elderly it’s very quiet if your looking for fun I don’t recommend this place .overall the views are amazing."

"Staff was very friendly and helpful with restaurant suggestions. The property was nice to walk around and see some wildlife. Multiple thermal pools, biggest one has a bar. "

"This a beautiful hotel to stay at when you want to be in touch with your nature side. The location is good, we realized it was close to the major tourist spots, so most tour buses are able to pick up from here. We did the massage which was very nice, amazing environment and worth the money 100%. The hot springs are the star of the show. But Some were warm and some were cold. The restaurant in the hotel, menu is okay but very pricy. We ended up going to the Soda which is a 5 minutes walk. The WiFi was very spotty. They have TVs but Netflix and other things don’t work due to the low WiFi."

"Be advised that the road to this amazing property is full of twists and turns which doesn't help anyone who is prone to motion sickness. Dramamine is a must! We arrived late at the property which there was a guard that pointed us to the way of the desk agent, who greeted us and helped us take our luggage to our suite. The room was cold, clean and had treats for us upon arrival as it was my birthday. Delicious chocolate ganache brownies! Dual shower heads with plenty of space to spare, bath robes, a private dining area, Jacuzzi tub and outside lounge area and well maintained to enjoy the sounds of the rainforest. The staff was very pleasant and gave us recommendations on what to on our next part of our journey which we are glad we followed through in Uvita with the Mangrove tour. Thank you Brian! The pools were clean and they have many different pools with different temps to soothe whatever sore muscles that you might have from your adventures. Breakfast was to die for, freshly played local fruits to start and a diverse menu, which we wanted to try more but the helping were so plentiful we couldn't finish it most of the time. Be sure to endulge in the little extra pastries at breakfast, you won't regret it! Room service was top notch as well. Although we were sad to go, we would recommend this to anyone looking for a relaxing stay, anyone who loves to enjoy the outdoors and natural sounds of the Rainforest will be sure to enjoy!"

"Hit Springs were incredible "

"Hot springs cross the street, it’s not walkable, but shuttle convenient. ShangriLa pretty cool."

"Beautiful place, hotsprings were very nice and relaxing. Excellent view of the volcano. "

"Everything was amazing. Except for the food at the restaurants."

"Everything was great and the breakfast was so good"